Something wrong with the website?

Discussion in 'TW Questions/Comments' started by gplracer, Nov 26, 2012.

  1. gplracer

    gplracer Professional

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    I have been trying for 30 minutes to order a pair of shoes. I have to keep reloading each page. Now I am on the page where it says click to finish order but there is no button. I am about to give up. Sorry I tried. I have to get some shoes for my son this week. He has a tournament this weekend.
     
    #1
  2. Francis27

    Francis27 Semi-Pro

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    Im having some website issues too eversince the babolat racquets came in, it keeps saying connection lost or something and i have to keep reloading
     
    #2
  3. hcb0804

    hcb0804 Hall of Fame

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    Delete post
     
    Last edited: Nov 26, 2012
    #3
  4. srvnvly

    srvnvly Professional

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    When smooth access is restored, I highly recommend Firefox or Chrome for at least a safer browsing experience. Good luck!
     
    #4
  5. gplracer

    gplracer Professional

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    I am surfing with Firefox now. Unfortunately it did not help. I had to order the shoes from a competitor because I need them for my son. It is a shame. I do not usually shop other sites. I always use TW.
     
    #5
  6. Nostradamus

    Nostradamus G.O.A.T.

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    I was told by TW that the website is overloaded with shoppers trying to get the best deal for cyber Monday. so it is normal for today, I am told
     
    #6
  7. TW Staff

    TW Staff Administrator

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    @gplracer,

    I am sorry to hear that you were having problems, Nostradamus is right, we had an overload of people on our website because of the sales and it caused everything to be extremely slow. I apologize for any inconvenience and hope that you continue to shop with us in the future.

    Siobhan, TW
     
    #7
  8. jorel

    jorel Hall of Fame

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    more servers needed?
     
    #8
  9. Power Player

    Power Player G.O.A.T.

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    I cant believe some people get this mad, wow thats terrible. I picked up my phone and called them. Order done. This was during Black Friday madness. If it is past business hours, you can email the info @ address. They are very responsive.
     
    Last edited: Nov 27, 2012
    #9
  10. gplracer

    gplracer Professional

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    Thanks for the info. I certainly will be back!

    Power Player: I never said I was mad...... I just could not complete the order. I hated to get it somewhere else but it was after hours and I needed to place the order. It was at 10:00pm last night.
     
    Last edited: Nov 27, 2012
    #10
  11. Power Player

    Power Player G.O.A.T.

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    Sorry, not directed at you.
     
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  12. gplracer

    gplracer Professional

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    no problem :)
     
    #12

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