Strange deal... Am I at fault here?

Discussion in 'References' started by Pure Babs, Jun 11, 2013.

  1. Pure Babs

    Pure Babs Rookie

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    I would appreciate some opinions on a recent deal I had to settle my mind, so thank you in advance! Here we go:

    I bought a used Babolat Pure Drive Team for $112. It came and was in great condition. However, when I removed the replacement grip and heat shrink sleeve I noticed that the pallet was quite different than my original genuine Pure Drive that I have. I didn't think much of it, but I broke the strings on my first hit with it, and my fears were confirmed when I brought it to my local tennis shop to get it restrung. The shop knows me well, and they spotted that it was a fake before stringing it.

    At this point I messaged the seller, and told him what I discovered. He was actually very considerate! For the record, I don't think he knew it was a fake either. He agreed to take the racket back for a refund or let me keep it for a $50 refund. I had no will to hold onto a fake racket, so I returned it to him and requested the refund of $112.

    I received a message in return saying that it was unusual to refund shipping so he would just do the $100 for the racket. However, then he got the racket proceeded to first insult the box that I used (two priority mail boxes taped together, like I've used for countless transactions), and then said he was not very happy that I returned it unstrung, and because of the natural gut string job that was in there (apparently brand new and worth $38), he was only going to refund me $80 total.

    At this point, I feel somewhat cheated and wonder if I have the right to feel that way. Basically I paid $112 for the racket+shipping, then another $12 to ship it back, and only got $80 in return. If nothing else, I've at least learned my lesson to ALWAYS ask for pics of the pallet.

    So... What do you all think?? Should I just take the $80 and just be glad that it's all in the past?? THANKS for your help.
     
    #1
  2. Fearsome Forehand

    Fearsome Forehand Professional

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    First of all, this belongs in the reference section.

    If the guy sold you a fake racket, that is on him. He should have given you a full refund including shipping.

    He charged you $32 for sending you a fake racket plus the cost of return shipping, another $10? So, you are out about $42, maybe $45 plus the hassle. The seller is being kind of a jerk IMHO. The string job is irrelevant as the racket is counterfeit. I doubt new gut would break in one hit so it must have had some mileage on it. And he should have eaten the shipping both ways.

    Post a reference on this deal so others are warned not to deal with him. Post the seller's TW username and his email address.

    In a case like this, always file a paypal claim. If you paid with a credit card, file a claim with the cc issuer for $32 explaining that you returned
    the item for a full refund and the seller shorted you $32.

    Is this the racket in question?

    http://tt.tennis-warehouse.com/showthread.php?p=7457112#post7457112
     
    Last edited: Jun 12, 2013
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  3. diredesire

    diredesire Super Moderator

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    Moved to References
     
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  4. LanEvo

    LanEvo Hall of Fame

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    I have personally never seen this before, I am assuming you returned using shipping that is on your own dime. But either way, as the seller is at fault I would have done a full refund on my part. Shipping is your own expense and as the problem is your fault as well, the seller should be bearing responsibility, and just take it as a loss.

    And now onto the strings that is just straight up absurd, who cares what the strings are and if the strings are broken or not, you found that out because you broke them and it was from playing. At least as a seller I would not have worried about that, even if you returned it, there is a reason he sold the racquet for whatever reason. So strings are part of the racquet price itself, and not a separate cost, which should not be a factor.

    I believe you should have gotten a full $112 refund, as that is what I would have done as a seller and what I would expect as a buyer.
     
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  5. MesQueUnClub

    MesQueUnClub Rookie

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    We have only heard one side of the story but if I was the seller, I would've given you full refund.

    That being said, I can also understand the seller's situation if he was unaware of the racquet's authenticity. I also find it hard to believe a gut string job will break on one hit if it initially appeared to be a new string job - unless a shank caused the break. Now, when racquets are sold with gut strings, there is usually a mark up in price of the frame than if it was strung with a poly. So if it indeed was a new string job, I can also understand the seller being a bit peeved if the racquet was returned with the grip off and unstrung when he sent out a strung decent looking frame.

    If the seller is reading this, if you two can't find a middle ground, I would recommend just giving him the full refund and get it over with than drag this along.
     
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  6. norcal

    norcal Hall of Fame

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    Just a random question, can't you tell a racket's a fake? Seems like if you have a legit *whatever racket* and then hit with a fake wouldn't it be obvious? Seems like they would play and feel different.

    As for the strings check for notching. If they are notched it's not a new string job (not that it's even relevant in this case). Gut can kink and cause breakage if the stringer sucks...

    I'm in the camp you deserve full compensation and shipping costs.
     
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  7. Centryx

    Centryx Semi-Pro

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    is your shop guy an expert? can you 100% gurantee its a fake? do you have side by side pics of the 2 racquets next to each other? I have stripped down many bab racquets and not all have the barcodes. just saying your so called expert might be some high school kid trying to get rid of you
     
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  8. Fearsome Forehand

    Fearsome Forehand Professional

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    Weight, balance, grommets, dimensions, butt caps and pallets are the usual ways of telling if a racket is counterfeit. Paint job differences can also be an indicator but sometimes graphics change over time.

    We are all assuming the racket is fake but I agree that the OP has not proven it is a fake.
     
    #8
  9. Overdrive

    Overdrive Legend

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    I've seen the previous thread on that Babolat racquet.

    PureBubs, can you 100% prove that the racquet you have is a fake? There are many circumstances when authentic racquets lack the proper identification.

    I'm on the fence on this one. If I was the seller, I would want you to compare an 'authentic' Pure Drive Team and the racquet you purchased. The 'authentic' Pure Drive you have is almost irrelevant because it's not the exact model but it does contain the same maker.

    Do you know any certified stringers that can help you with this?

    Wait, because the original seller has the racquet now, I should ask him this. He/she should get a stringer and examine the racquet.

    If and only if the racquet is actually authentic, he could demand the rest of the money that he refunded you.

    Anyways, I hope this situation is resolved. This is my opinion.
     
    #9
  10. tennisnut123

    tennisnut123 Rookie

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    I think with babolat that the main way to tell if it is a fake is the take the buttcap out, a real one and a fake one usually have completely different looking inner parts of the handle. I've actually seen a few real and fake side by side. And as for pure drive teams, they are so old (I think its the 2nd or 3rd pure drive model in terms of production?), $112 for those is kind of expensive, I sold two about 2-3 years ago in 8/10 shape for around 50-60$. If you still have the racket take a few pictures of the inside of the handle if you can and post them. If its a fake and string was not brand new, then you should receive your full refund.
     
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  11. newpball

    newpball Legend

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    You should get a full refund including the two-way shipping. Don't accept anything less, the seller is really not in any position to bargain.

    Frankly I would not be surprised the seller knew what he was doing, the 'surprised' reaction is all too common.

    If this was on **** I would report it because there is a big chance he will continue doing this to others.

    ( I do not know why I cannot mention the name of this famous online auction site here )
     
    Last edited: Jun 12, 2013
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  12. Fed Kennedy

    Fed Kennedy Hall of Fame

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    If the seller agreed the racquet was fake...everything is on him
     
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  13. Overdrive

    Overdrive Legend

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    Yes, because he agreed that the racquet was fake, he is responsible for refunding the money to the original buyer. I don't understand why he agreed that his racquet wasn't real... it actually doesn't make any sense.. Maybe he was trying to avoid a bad reference.. Anyways, it backfired.

    If he actually has a stringer inspect the racquet and finds out that it is authentic, he's out of some money.
     
    #13
  14. Centryx

    Centryx Semi-Pro

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    who is the seller?
     
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  15. Pure Babs

    Pure Babs Rookie

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    Thanks everyone. It's good to see that I'm not going crazy here. This was my first transaction that went wrong, and I regret not going through TT... but the Team version of this racket is so hard to find! Anyways, I'm going to link this thread to the seller and chalk this up as a learning lesson. I think I should be lucky to have gotten even $80 back.

    The shop that determined it was fake is a certified Babolat retailer. I trust them. They gave these reasons:
    - The pallet was a different material and had no Babolat barcode
    - The racket was 20 grams off from my original Pure Drive
    - The blue color on the frame was a teal color, and a richer blue is found on the genuine racquet
    - The Babolat emblem on the butt cap was slightly elongated vertically and the red color was less intense

    Unfortunately I couldn't remove the buttcap because it was glued to the handle with a type of building putty.

    I agree that getting a "bare bones" racket back would be frustrating especially since he intends to hit with it still. But, adding to my list of expenses, I bought and added a replacement grip over the handle because I took off the original to examine the pallet... So the only thing that was different when I returned the racket to him was that it was unstrung. My biggest problem isn't that I had to pay for double shipping, it's that HE (who sold me the fake racket) decided the amount that I would be refunded after I tried being courteous to the situation. Oh well...
     
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  16. Overdrive

    Overdrive Legend

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    With this new information, there is no reasonable doubt that the seller should compensate you in full. There are always fake Babolats out there. It is a Popular 5 racquet brand after all...
     
    #16
  17. Centryx

    Centryx Semi-Pro

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    yup glad the shop did the work to check it out and not just eyeball it now who is the seller?
     
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