String Tension on Demo Racquets

Discussion in 'TW Questions/Comments' started by Deck, Aug 14, 2009.

  1. Deck

    Deck New User

    Joined:
    Apr 1, 2008
    Messages:
    86
    Location:
    Lake Wylie, SC
    Does anyone @ TW check the string tension of their demo racquets before they send them? I just received four racquets and the tensions are all across the map, which I can understand. But one racquet, the Wilson K Factor Kobra Team FX, has such a low tension that it is unplayable. It is impossible for me to get a good test of this racquet and is very frustrating. The tension is 10#!! This could have been checked because it is extremely obvious from the touch of the strings that the tension is real low. It kind of reminds me of one of those Walmart special racquets where the strings feel like a badminton racquet. I'll have to restring this racquet to make it playable and give it a good test run.
     
    #1
  2. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    24,108
    Location:
    Tennis-Warehouse.com
    We check the strings and tensions of all of our demo racquets when they are returned. Some of them slip through the cracks, and I apologize for that. Give our customer service line a call at 800 883-6647 and we'll be happy to help you out.

    Danny, TW
     
    #2
  3. Deck

    Deck New User

    Joined:
    Apr 1, 2008
    Messages:
    86
    Location:
    Lake Wylie, SC
    Thanks for the response, I'll give them a call.
     
    #3

Share This Page