Tennis Warehouse Europe Sneak Peek

Discussion in 'Talk Tennis Europe - English' started by TW Staff, Jan 20, 2009.

  1. ac3111

    ac3111 Professional

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    I did not write the names of the stores for obvious and well-known reasons but if you need them in order to verify the truth of my infos, contact me and I will provide them to you.
    What I was trying to say is that I already placed an order with TEnnis-WArehouse US and my next order will be again with the US department of Tennis-warehouse although I live in Europe.

    But there is a bright side for Tennis-Warehouse Europe and this maybe
    the shoes department...

    Nike Vapor V White
    UK1 88 + 25
    UK2 88 + 27
    UK3 88 + 11
    GER1 84+ 10
    GER2 87.5 + 22
    T-W Europe 79 + 15

    Always liked Black Nike Vapors...and the Vapor VI looks good.
    UK1 88 + 25 -> 113
    UK2 not available
    UK3 88 + 11 (only White colour available in the moment) 98
    GER1 106 + 10 (White colour) 116
    GER2 106 + 22 (White colour) 128
    T-W Europe Not available
    That's a shame!

    Adidas Barricade V 06/08
    UK1 93.5 + 25
    UK2 93.5 + 27
    UK3 82.5 + 11
    GER1 90 + 10
    GER2 90 + 22(white only, black was not available)
    T-W Europe 81.90 + 15

    And if I buy the rackets and shoes I need a bag to put them in...
    Wilson KPro Tour Super Six Black/Gold
    UK1 49.5 + 25
    UK2 55 + 27
    UK3 55 + 11
    GER1 63 + 10
    GER2 64 + 22
    T-W Europe 63 + 15

    So racket and bagwise Tennis Warehouse Europe seems to be on the same level with german stores which are a bit expensive.
    Shoeswise it seems to be on the UK level and better which is good.

    KBlade Tour
    T-W US 153
    T-W Europe 195
    +42

    Prestige MP
    T-W US 154
    T-W Europe 199
    +45

    Nike Vapor 5
    T-W US 73
    T-W Europe 79
    +6

    Wilson KProTour 6 Black/Gold bag
    T-W US 31
    T-W Europe 54
    +23

    And 2 sets of Babolat VS for my 2 racquets
    T-W US 27 x 2= 54
    TW Europe 40.5 x 2= 81
    +27

    Buying from US=465
    Buying from Europe=608
    An aeroplane ticket from London to New York costs around 300 euros. So if you are planning to buy plenty of stuff like me it's worth taking a trip to the US, buy your stuff and come back...
    All prices in Euro.
     
    #51
  2. MarrratSafin

    MarrratSafin Hall of Fame

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    I also found that TW Europe's apparel and shoes are better deals than other European sites, but racquets and strings are not really working out well.
     
    #52
  3. Automatix

    Automatix Hall of Fame

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    Wow! Ac3111 you did a great job comparing the prices. I agree mostly but some tweener racquets for recreational players can end up a bit cheaper or the same price as in Poland but yeah those high end players racquets like [K]Six-One Tour or MG Prestige Mid are more expensive.

    Shoes and apparel is cheaper but the shipping costs are a steal... to save some $$$ you need to order more apparel so the shipping costs won't be that high.
     
    Last edited: Jan 26, 2009
    #53
  4. origmarm

    origmarm Hall of Fame

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    Yeah this is more or less where I was with it. For the string I thought it was ok but I didn't factor in the shipping (doh!)
     
    #54
  5. nikosrf

    nikosrf Rookie

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    In my country you can buy a RQiS 1 Tour for 180 euro strung with very good string and free shipping to my town.

    From TW Europe you buy it at 161,96 euro plus the stringing plus the shipping (in my case 15 euro).

    So, i can buy this product from my country way cheaper.

    The shoes are cheaper from TW Europe if you get them with something else and you can share the shipping cost. Otherwise is the same price
     
    #55
  6. ac3111

    ac3111 Professional

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    I am not sure you can find in Greek stores that kind of variety of shoes...
    And for sure you won't find the Nike Vapor V below 100 euros, at least I haven't.
     
    #56
  7. Frankauc

    Frankauc Professional

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    Any chance of a Tennis-Warehouse CANADA sometime?
     
    #57
  8. TW Staff

    TW Staff Administrator

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    Thanks again for everyone's continued feedback.

    ac311, please email us the other site you reference via the "contact us" link at the bottom of the page.

    We've since added free shipping options for UK, Denmark, Finland and Sweden for orders of 75 € and above as well as free shipping for Switzerland, Greece, Italy, Spain, Portugal, Ireland and Norway on orders of 100 € and above.

    Hopefully this enables us to be more competitive with our prices.

    Chris, TW
     
    #58
  9. ac3111

    ac3111 Professional

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    I will sure contact you.
    If you are that flexible and listen to your customer that well then I think you will be rewarded. You get an early vote of confidence by me.
     
    #59
  10. nikosrf

    nikosrf Rookie

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    That's great!

    You should also add an extra shipping option "by post mail" for orders that are small or cheap or light packages (like a set of strings or a t-shirt)
     
    #60
  11. ac3111

    ac3111 Professional

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    This option exists in the Tennis-Warehouse US, USPS 7 us dollars shipping fees. So there should be something similar for the European Tennis-Warehouse in case you want to buy cheap things that are lightweight.
     
    #61
  12. aphex

    aphex Banned

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    major, major disappointment with the prices...on most online shops, the head microgel prestige pro can be found for GBP127 to GBP137. that is about 140 euros and you're selling it for 200 euros???? how can you say "WE GUARANTEE THE LOWEST PRICES" ??????
     
    #62
  13. ac3111

    ac3111 Professional

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    T-W europe is located in Germany if I am not wrong and probably they follow the german prices. Some months ago the ratio between euro and british pound was 1.5. That means that a Prestige pro cost 127x1.5 to 137x1.5= 190 to 205 euros. It's the pound going down that dropped the prices a lot.
    And I think T-W chose central Europe to place their store simply because this way they will have better access to all european destinations.
    Since they are a US based store to me it would make more sense to establish their european store/branch in the UK but probably it was not to their interest. The problem for them is that if the british pound/euro ratio remains like at present time they won't be able to beat the UK stores, not a chance.
     
    #63
  14. aphex

    aphex Banned

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    some months ago is centuries in today's world...some months ago the shareholders of lehman brothers were rich...
     
    #64
  15. ac3111

    ac3111 Professional

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    Well it was not too many months ago...
     
    #65
  16. NickC

    NickC Professional

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    I like the layout and design. A bit more user-friendly and inviting, in comparison to the American version.
     
    #66
  17. ericsson

    ericsson Hall of Fame

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    Chris or someone at TW, i see that the Boris Becker 11 light is the US version on the site, does that mean if you order one its the black US version?? cos the European 11 light version is normally the same pj as the 325 here in Europe...
     
    #67
  18. Guga_x

    Guga_x Rookie

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    Same here guys. Site looks very clean and functional, but prices are not competitive. I am from Portugal and can get much better prices from the two biggest spanish sites (contact me if link needed). I am talking about 15-25% less on pretty much everything.

    Good luck for the site.
     
    #68
  19. Automatix

    Automatix Hall of Fame

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    Will TW europe carry Reeboks, Under Armour, Prokennex etc.? Because the current offer isn't really rich...
     
    #69
  20. crosscourt

    crosscourt Professional

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    You are all way ahead of me. I can't even get the UK into the box to access prices.

    cc
     
    #70
  21. Feña14

    Feña14 Legend

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    Apparently all prices are in Euros, they don't show them in £ :confused:
     
    #71
  22. origmarm

    origmarm Hall of Fame

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    Yeah selecting UK from the dropdown can be difficult. I had the same problem earlier. It also depends what screen you are on as to whether it can in fact be selected
     
    #72
  23. TW Staff

    TW Staff Administrator

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    The tenniswarehouse-europe.com site is still in a test phase and has not yet
    been launched to the public on a wide scale. We are accepting orders.

    We are still researching and establishing retail pricing but our goal is to
    be competitive on a pan-European basis.

    We plan to offer our demo program sometime during the second half of 2009.
     
    #73
  24. NandoMania

    NandoMania Rookie

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    what is a viewer hotspot?
     
    #74
  25. Gorecki

    Gorecki G.O.A.T.

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    if you need a few peaks in shops in portugal and spain i can give you links...

    wont post them here thou... dont want to get another fowl language warning...:evil:
     
    #75
  26. A-Rod6600

    A-Rod6600 Rookie

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    Have been a Tw since 2001 and glad to see the new european site.

    Why Italy is among poor countries and we need 100 euro instead of 75 to gte the free shipping?

    The shoe size is a mess because you put 3 different sizes altogether, could you please put the correct size depending on the country selected, we only need eu size and maybe the us to compare with tw usa, we don't need here in Italy uk sizes!!

    Oh, i still prefer tw usa as layout because the new one has a more updated graphics but it is bigger on the screen, the colors are too bright, too white, and there are not as many link products as in the usa homepage. Hope it helps
     
    Last edited: Jan 31, 2009
    #76
  27. DavidGarcia

    DavidGarcia Hall of Fame

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    Compared to other shops in the EU prices seem a bit too much to be competitive.

    In another note, dissappointed not to see a spanish version of the site.
     
    #77
  28. matchmaker

    matchmaker Hall of Fame

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    I am not able to access the site in any other language then English. Is this normal?
     
    #78
  29. Automatix

    Automatix Hall of Fame

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    Ditto! But for shops in Poland ;)
     
    #79
  30. ericsson

    ericsson Hall of Fame

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    Here no problem! Try again later.
     
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  31. ericsson

    ericsson Hall of Fame

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    Agree here, i think there is a little too much white in the background.
     
    #81
  32. Automatix

    Automatix Hall of Fame

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    Ditto!......
     
    #82
  33. Steve F.

    Steve F. Semi-Pro

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    Hi guys. Nice things have been said, and questions about products are been posted, but as someone in the EU who would actually buy stuff from the new site, I do have a criticism.

    Navigation is more difficult than the current US site.

    For instance, say I'd like to look at strings. I click on the strings link and have a set of brand icons to choose from, fine. I click on TF strings. I get a page of TF strings, fine. However, on the list at the left, there are still links to racquets, clothes, shoes, etc. -- instead of links to all string brands for me to navigate through.

    I'd have to hit the back button to navigate back to the page of string brands, or scroll down to the bottom of the list and hit strings and navigate from the start.

    This is not how the US TW pages navigate, and as someone who is in the EU, the sweuro pages are a step backward IMO and pretty clunky for actual shopping.

    Here's the current US TW version : http://www.tennis-warehouse.com/TecnifibreString.html

    and the sweuro version :
    http://sweuro.com/catpage-STTF.html

    Hope you guys can fix this asap, I can tell you your EU online competitors have this figured out. Good luck!
     
    Last edited: Feb 6, 2009
    #83
  34. M Dean

    M Dean Rookie

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    help!

    Hello Automatix,

    could you please help me… i need some advice about buying form Poland!
    Many thanks in advance! :)


    -----

    Back to topic:

    I can only join to those who are saying that those prices are high, but »somehow« I would overlook that if TW Europe would have products that are not available in Europe!

    Regards
     
    #84
  35. robertg06

    robertg06 Semi-Pro

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    I'm confused as to how you see the price of a racket when you click on it.

    Edit: Figured it out
     
    #85
  36. ac3111

    ac3111 Professional

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    Variety there is but still... I ordered a 3 pack Wilson H2 Overgrips from a UK store which were not available in TW Europe and a double pack of Nike Double Wide wirstbands obsidian white. The wristabands cost 5.5 euros while TW Europe has them listed at 8.9 euros. The shipping fees from the UK based store were 11 euros and items arrived in 3 business days.
    So there is room for improvement.
     
    #86
  37. Automatix

    Automatix Hall of Fame

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    Sure! Shoot me an e-mail. I'll do my best to help as much as possible ;)
     
    #87
  38. tenis

    tenis Professional

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    TW, please leave the US layout like it's now, no changes, the EU is too plain and white!!!!!!!!
     
    #88
  39. Luminous

    Luminous Rookie

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    Yeah i agree to!
     
    #89
  40. M Dean

    M Dean Rookie

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    hello automatix,

    here is my e-mail: unit_d@msn.com
    many thanks in advance! :)

    best regards,
    dejan
     
    #90
  41. Steve F.

    Steve F. Semi-Pro

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    No specs for Tecnifibre frames

    Just looked through the site once more --

    Surprised to see that there are no racquet specs posted for Tecnifibre frames.
     
    #91
  42. PimpMyGame

    PimpMyGame Hall of Fame

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    I see the white background isn't too popular with a lot of people but I for one like it.

    However, I don't like the prices. Thought I'd give the site a try for a 10 racket Aerogel bag, but it was £19.54 more expensive than a UK competitor including shipping. Please can you review your pricing structure?

    Thanks
     
    Last edited: Feb 6, 2009
    #92
  43. ericsson

    ericsson Hall of Fame

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    Yes TW it's true, the prices in general are higher compared to other tennis stores in central Europe, i compared prices mainly from the Benelux and Germany, almost in all cases TW price was higher, sometimes 25 euro higher on one racket! (Prince Ozone Tour and a BB 11)
    I will do some more research on the bags and apparel as soon as i go back home, i'm in Thailand for the moment.

    ps: there are exceptions too like the PB 8 which has a very good price compared to other stores, strange price range IMO
     
    Last edited: Feb 6, 2009
    #93

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