For those of you who don't get their newsletter, this is what was written about the incident: "Serena’s Selective Memory Erodes Her Credibility Serena is without a doubt the most accomplished women’s player of the 21st century. It’s a shame that so much of her manner leaves a bad taste. It’s one thing to verbally tear into an official – but to do so at such a late stage of the match revealed just how mentally fragile Serena was versus Kim Clijsters’ consistent and intelligent barrage. Serena’s conduct in the wake of that incident is far more reprehensible. Constantly saying she didn’t remember what she said, issuing evasive statements, declaring the desire to “move on” are all signs of a profound abdication of responsibility – precisely the opposite of the qualities we (and Serena) value most in a champion. Note to Serena: stop insulting us. Stop offending paying customers all over the world with your indifference to smaller events. And if you do that, perhaps you’ll be less mentally-fragile when you come up against a player who can test you the way Clijsters did."