TW: FYI re UPS Shipping Schedule

Discussion in 'TW Questions/Comments' started by TimothyO, Feb 28, 2011.

  1. TimothyO

    TimothyO Hall of Fame

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    Hello!

    This is probably not an issue but thought you might be interested anyway as it might affect how UPS deals with TW.

    A racquet that I ordered last week shipped from you on Friday using 2nd day air. Thus the on-time delivery schedule would be Tuesday.

    According to the UPS system it shows Wednesday as the original delivery date and Tuesday as being "Early Delivery" (their system indicates it's going to be delivered Tuesday by the end of the day...get to hit on Wednesday!).

    It might not matter but it could if either of the following were true. If UPS were to proceed with their "original date" of 3 days for a 2nd day air shipment you could have annoyed customers! Or if they charge you for "early" delivery or if such "early" deliveries impact the terms of your contract with them (eg bonuses for better performance).

    Anyway, probably a non-issue due to a system glitch, but I thought that I should let my favorite tennis retailer know!

    Tim
    Dunwoody, GA
     
    #1
  2. tennisnoob3

    tennisnoob3 Professional

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    it depends what time you ordered friday. i ordered mine on the time specified( 2 pm eastern) or a few minutes(1-5) after and still got my shipment in 2 days.
     
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