TW Holiday gift card

Discussion in 'TW Questions/Comments' started by Francis27, Nov 14, 2012.

  1. Francis27

    Francis27 Semi-Pro

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    Hi this is my first time experiencing a holiday with TW :) and i would just like to know more about this gift card. Does it expire? and what if for example i buy the $150 gift card and my total order is $170 could i pay the extra $20 with a credit card?
     
    #1
  2. TheShaun

    TheShaun Hall of Fame

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    um... did you see the FAQ's on the same page?

    http://www.tennis-warehouse.com/holidaygiftcards.html

    and as with any gift card, i'm sure you can pay the difference in any means that TW accepts payments.
     
    #2
  3. tyu1314

    tyu1314 Semi-Pro

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    I Wonder can you pay gift card with gift card????????
     
    #3
  4. hchuee

    hchuee New User

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    Hi,

    I noticed there is no option to e-mail the gift card and it must be shipped?

    Can TW add an option to e-mail a gift card?
     
    #4
  5. Roger Wawrinka

    Roger Wawrinka Professional

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    Nope.......:)
     
    #5
  6. jorel

    jorel Hall of Fame

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    also i would suggest spending over 75 to get the free shipping
     
    #6
  7. jorel

    jorel Hall of Fame

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    spending 25.95 with shipping on a 25 dollar card seems counterproductive to me
     
    #7
  8. LanEvo

    LanEvo Hall of Fame

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    It's FS. (10 char.)
     
    #8
  9. jorel

    jorel Hall of Fame

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    wat?////////////////
     
    #9
  10. LanEvo

    LanEvo Hall of Fame

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    Some restrictions apply:
    Cannot use a Gift Card to purchase another Gift Card.

    Limit of 6 cards total per customer.

    Discounted price will be shown in shopping cart.
    While supplies last.

    Due to manufacturer restrictions, discounted gift cards cannot be used on Babolat products.

    Gift cards are shipped via UPS Ground at no charge.
     
    #10
  11. jorel

    jorel Hall of Fame

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    wen i checked out it was 5.95
     
    #11
  12. TW Staff

    TW Staff Administrator

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    The shipping charge will be removed when the order is processed.

    Jason, TW
     
    #12
  13. jorel

    jorel Hall of Fame

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    dang it....

    o well...im sure i can use the extra 25 somewhere
     
    #13
  14. Francis27

    Francis27 Semi-Pro

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    Is it still free shipping to Canada? its 18.00 for me and via UPS WorldWide Saver
     
    #14
  15. TW Staff

    TW Staff Administrator

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    @Francis27,

    Sorry, but we only do free shipping for gift cards within the US.

    Siobhan, TW
     
    #15
  16. Francis27

    Francis27 Semi-Pro

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    Its ok atleast i still save at least $10+ and do you guys always sell TW holiday cards every year?
     
    #16
  17. CesarMorales92

    CesarMorales92 Rookie

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    if it means all babolat products does it include the 2009 pure storms that are on sale for $99
     
    #17
  18. Francis27

    Francis27 Semi-Pro

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    Nope all babolat products are not allowed to due manufacture restrictions i wish we could though :( but i think if your in the US you can buy babolat items
     
    #18
  19. max pl

    max pl Rookie

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    ok so after buying a bunch of money worth of giftcards, and assuming only Babolat products were excluded, I now see that select Nike products are also excluded.

    that basically means the majority of what i buy is excluded.

    anyone know which select Nike products are excluded?

    edit:

    called them and they say its just Babolat. thanks god!
     
    Last edited: Nov 15, 2012
    #19
  20. CesarMorales92

    CesarMorales92 Rookie

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    Man !! I wanted the the ltd cheaper haha
    yea im in the U.S.
     
    #20
  21. TW Staff

    TW Staff Administrator

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    Those are fine. We put in "all" since it was easier than trying to explain certain items were exempt. So yes, you can use the discounted card on the 09 Storms, but not on the current line of racquets, strings and shoes etc.

    Chris, TW
     
    #21
  22. CesarMorales92

    CesarMorales92 Rookie

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    thanks Chris !!
    I just have a big smie on my face :)
    now to decide to stick with pure storm tour or switch to ltd haha
     
    #22
  23. Francis27

    Francis27 Semi-Pro

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    i would go for the tour but the only grip size available is 4 1/4 if you dont like that then the LTD is very good too :)
     
    #23
  24. dwrecktor

    dwrecktor New User

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    Chris,

    Can you give an idea of what Nike products may be restricted with the gift cards?

    Thanks!
     
    #24
  25. LanEvo

    LanEvo Hall of Fame

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    The GC applies to all Nike items that has a red colored price... everything in Black font pricing will not work with GCs, same with Babolat.
     
    #25
  26. Francis27

    Francis27 Semi-Pro

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    Oh and adding to this post any adidas restrictions? planning on getting Barricade 7's
     
    #26
  27. max pl

    max pl Rookie

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    i just called and they said thats not the case.
    can we get confirmation from a mod, please?

    if that is the case though, I'll be calling to return some of these giftcards i ordered.
    i have no need for $500 in giftcards if i cant order Nike gear.
     
    #27
  28. jctennis

    jctennis New User

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    I originally ordered $600 worth GC. I called to clarify about Nike products. I was told that all Nike products are excluded. So, I modified my order to $300.

    Chris, TW: can you please explain about Nike exclusion?

    Thanks
     
    #28
  29. max pl

    max pl Rookie

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    yeh i ordered $500 worth but with this Nike exception, I'm thinking of dropping it down to around $300 as well.

    i called and they still hadnt shipped, but they couldnt do anything about it other than saying i am able to return them despite first saying theyre not returnable.

    as i said over at slickdeals, the customer rep said that the nike exclusion is only for the most recent nike line, like the current winter line for example.
    if it also applies to things like the holiday line then i'm definitely out and returning a few.

    oh and btw, it seems we've gotten three different answers about this now, because the first time i called i was told all nike was allowed after the rep spoke to his manager.
    so yeh, i'd like a bit more clarification from a mod if possible.
     
    Last edited: Nov 15, 2012
    #29
  30. Fedfer

    Fedfer Rookie

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    I agree with what Max pl said. A clarification about Nike exception would be appreciated.
     
    #30
  31. TW Staff

    TW Staff Administrator

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    Regarding Nike, we have programmed those items that are restricted on this sale to not be discounted. If it goes through to your cart, you can purchase it with the gift cards.

    Thanks,
    Tiffani, TW
     
    #31
  32. nskatp

    nskatp New User

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    if I have 2 $150 gift cards can and my order id $370 can I use the two of them in the same order?
     
    #32
  33. LanEvo

    LanEvo Hall of Fame

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    Yea, I did it in the past before. But you would have to call in.
     
    #33
  34. 000KFACTOR90000

    000KFACTOR90000 Professional

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    Just to share a change in policy this year, last year I got 6x$200 gift cards delivered electronically. This year they will only send the physical cards.

    Oh well, no soup for me :)
     
    #34
  35. 000KFACTOR90000

    000KFACTOR90000 Professional

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    Any second thoughts on sending the electronic cards again this year TW?

    Delivery costs OS are prohibitive and besides I don't want to cut down a rainforest just for a discount card.

    Thanks guys :)
     
    #35
  36. max pl

    max pl Rookie

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    whys it such a big deal? its like 2 day delivery so you should have them today or tomorrow.
     
    #36
  37. 000KFACTOR90000

    000KFACTOR90000 Professional

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    OS = overseas Max.
     
    Last edited: Nov 19, 2012
    #37
  38. jorel

    jorel Hall of Fame

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    im not sure but the Electronic cards might make fraud easier
     
    #38
  39. 000KFACTOR90000

    000KFACTOR90000 Professional

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    Hey Jorel that's possible but I can't see the difference between a emailed gift card and one that's physically sent (it was ok last year).
     
    #39
  40. jorel

    jorel Hall of Fame

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    i would thikn physical cards are also easier to keep track of..once they're gone they're gone.....
     
    #40
  41. datsveryinterestin

    datsveryinterestin Rookie

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    helllo? (mentally picture herm edwards)

    i REALLY wish TW could reprogram shopping cart for the giftcards
    US shipping is supposed to be free instead of being charged 5.95 each time.
    i have asked for a refund which they said will take 5 days.
    i ordered again but will now have to ask for another refund.
    kind of annoying.

    thank you and please look for my refund request email...again.

    p.s. - thanks for the holiday gift card discount!!!! :)
     
    #41
  42. jorel

    jorel Hall of Fame

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    i thought the shipping charge was suppose to be removed at checkout?
     
    #42
  43. datsveryinterestin

    datsveryinterestin Rookie

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    That is exactly the problem. Bingo!

    (i guess tw employees manually remove shipping fees from gift card orders which did not happen on my credit card order but it looks like they tried with my paypal order and it didn't refund to paypal.
     
    Last edited: Nov 19, 2012
    #43
  44. LanEvo

    LanEvo Hall of Fame

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    When I made my orders, I didn't get charged shipping...
     
    #44
  45. TW Staff

    TW Staff Administrator

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    We are having issues with orders for gift card orders under a certain amount so we are having to manually remove the shipping on those gift card purchases. Sorry for the inconvenience, and please do not hesitate to contact us via phone or email if you are mistakenly charged for shipping on the gift cards.

    Thank you,
    Tiffani, TW
     
    #45
  46. kimbahpnam

    kimbahpnam Hall of Fame

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    still haven't taken the advice of increasing discounts for the more expensive cards i see
     
    #46
  47. Centryx

    Centryx Semi-Pro

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    Hey TW: What is up with the ability to use the gift cards on Nike and Babolat? is that a no to using them on any of those brand's items? if not can you be more specific?
     
    #47
  48. TW Staff

    TW Staff Administrator

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    @Centryx,

    The reason is due to manufacturers restrictions. Regarding Nike, we have programmed those items that are restricted on this sale to not be discounted. If it goes through to your cart, you can purchase it with the gift cards.

    Siobhan, TW
     
    #48
  49. fundrazer

    fundrazer Hall of Fame

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    Ahh! Looks like I missed out on this again. Was probably going to get one myself, but I also also planned to make a hint to my relatives about the deal. I was hoping to get a gift card that I could use on the 25th anniversary prestige :(
     
    #49
  50. Dave M

    Dave M Hall of Fame

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    SAdly I missed out too because despite my requests for either an onlline card or someone to look at the shipping costs outside of the UK,I couldn't get anywhere! I thought 30-50 $ depending on service was a bit OTT!?
    I thought one of those 25th prestige racquets might be a good way to spend some pennies on my first prestige!
     
    #50

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