TW so awesome!!

Discussion in 'TW Questions/Comments' started by stevekim8, Feb 1, 2008.

  1. stevekim8

    stevekim8 Semi-Pro

    Joined:
    Jun 3, 2006
    Messages:
    520
    TW's customer service is soooooooo great!

    i ordered my microgel prestige mid on wednesday last week, and since i ordered it before the time deadline, it was supposed to come on MONDAY. i needed to use it on saturday and it was going to be really hard to wait for it until monday. so i sent an email to TW, explaining my situation, and they shipped it that day even though the time deadline was over!! HOW NICE!!! so it arrived on friday! :D

    that's not all.

    after ordering the racquet, i realized i couldn't get the tennis-warehouse shirt, because it was out of stock (it went out of stock for new designed shirt, i realized). and i felt bad, and i emailed the TW again, and asked if i could get a shirt because it was out of stock

    again, TW was soooo nice, and sent me a free shirt!!! i got them yesterday!

    the design is really really nice, and i'm gonna use this for my tennis shirt!

    THANK YOU TW!

    -Steve
     
    #1
  2. Beekay

    Beekay New User

    Joined:
    Sep 3, 2007
    Messages:
    7
    That was nice of TW, but don't you think you were being a little pushy? I don't know your full situation for the racquet, but cmon I'm sure you could of lived without the Shirt =P

    but whatever at least your satisfied ;P
     
    #2

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