Weird stringer

Discussion in 'Stringing Techniques / Stringing Machines' started by zapvor, Feb 12, 2013.

  1. zapvor

    zapvor Legend

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    oh yea and the fact he bought these huge tools with the company's money, when he knew they were not good. his own set i saw look much like the ones you guys linked. hmm...

    so i gave the maintenance guy the big tools today. he was happy:)
     
    #51
  2. fortun8son

    fortun8son Hall of Fame

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    The 3 tools that I use of the 5pc set, are the bent nose, the diagonal cutters(only for snipping string ties and knot tails. they mash the tip) and especially the flush cut end nippers.
    I use those for cutting out the stringbed (cross and main simultaneously, one intersection at a time) and making the sharp point plastic awl on the string tip.
    They just do not get dull and make a great cut.
    Safer, too. :)
    My Xurons are notched but these keep going.
    My only complaint is sometimes the little springs break.

    This is what we get at SA when we order a stringing kit from Tennis Machines (plus a sharp and a blunt awl)
     
    Last edited: Feb 21, 2013
    #52
  3. Lakers4Life

    Lakers4Life Hall of Fame

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    Whittier Narrows Tennis Center, though I doubt it now that you use a Star 5. They still use a Neos 1000.
     
    #53
  4. zapvor

    zapvor Legend

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    wait. you work at SA???
     
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  5. diredesire

    diredesire Super Moderator

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    It's funny, because I actually hate those tools. I got the bronze colored set way back when. I think the tools feel cheap, the 'springs' fall out, and the lamination (plating?) peels off with heavy use. This is mostly applicable to the smooth surfaced tools, though. I don't like heavily serrated gripping jaws on my stringing tools -- they're purpose built for other applications and with enough pressure will generally mar string. I prefer the micro pliers from Crescent for stringing purposes. If you see 'em on sale sometime, snap a set up. It's not important for how little pliers are actually used in stringing, though (assuming you don't pull knots with pliers). I almost only use my pliers for guiding string through blocked holes, which I'm pretty sure isn't the way most stringers use their pliers, so definitely take my opinions here with a huge grain of salt ;)

     
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  6. diredesire

    diredesire Super Moderator

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    Example? Sounds pretty dramatic. Ask him to talk to you first about it, so you're on the same page. Tell him you're willing to listen and make necessary changes, and would prefer for the news to be less of a surprise in the future. If he's unwilling to accommodate you, you can always provide counter examples to the management, although starting a firefight isn't wise if you need to continue working with the guy. As far as 'no big deal/it's not needed,' that might actually be true from a different perspective than yours. Don't assume you're right. It all comes back to having a policy/charter to fall back on. If nothing's official, it comes down to his word against yours. It's simple for the management to side with him- he's been here longer. This isn't nice, but it's real life. If you get him on board and create a charter to improve services, you can always fall back on "we've told management that we are looking to offer a professional level of services. This falls under this category as we agreed upon." It's a simple life hack/parenting hack/people 'manipulation' hack: It's hard to blame YOU when it's not YOU saying no. Protect yourself by implementing policy!

    TL;DR:
    Get this guy on your side even if it means that you get on his side at first. Figure out what's going on in his head, what you have to do to get him to see eye to eye, and realize you're not always right. Once you've opened up a candid channel of discussion, figure out what you can mutually agree upon to improve, and make it a contract between you two. This is much more successful if everyone has a reason to make it succeed (stakeholding). Implement policy, be tough, change hurts. Fall back on policy if you need to defend your position.
     
    #56
  7. zapvor

    zapvor Legend

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    haha. i guess compared to what i had before these are amazing. i agree they do feel kind of cheap, but they were cheap on sale. i am a tennis player, and make money as such. i think i am barely above poverty level. too much info probably....
    i use the plier to pull my knots. havent had issues yet
     
    #57
  8. zapvor

    zapvor Legend

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    yea isnt it? all i want to do is do a good job, and this guy is making it difficult for his own agenda.

    its tough to talk to him. every conversation with him is him telling me what to do, when to do it, and whenever i even suggest something, etc he immediately shoots me down. he acts like his is the final say. if you like maybe i can post some texts he sent me. too bad i cant post phone conversations. i dont think you quite get the whole picture of how this guy works. i have tried listening to him, agreeing to what hes said even though it doesnt make sense. and he just keeps going on his highway. no stop signs or anything. i should give you his number.

    as for getting him on board. i dont know how to go about doing this. he tells me we need to sit down and talk, then avoids me. wtf??? and when i do talk to him he refuses to listen at all, and just basically says "no we are doing it my way. thats it. done". literraly. thats what he says.

    so yea back to my question. how do i approach mangaement to implement policy/ services to benefit members. i dont think he wants any part of that. his words and actions show as much. think about it. if he really cared, i wouldnt be making this thread.

    i know i am not always right. this was all because i wanted to help out the members. the fact that i am unable to do something so simple as buying some tubing i think reveals his character.
     
    #58
  9. zapvor

    zapvor Legend

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    It still sounds like you're viewing this in a very adversarial tone. I understand if it feels like you're being treated unfairly, but IMO direct communication is the way to go here. If he leaves gut jobs for you, ask him if you should be expecting to do most of the gut jobs. If it's simply a risk/pain in the butt for him to work with gut due to the delicate nature, he might just prefer to let you deal with the liability, especially if you're on the hook for a ruined set. You're the low guy on the totem pole, this is normal It's similar to giving the intern the job that needs to get done but no one wants to do. Don't worry about this one too much.

    Ask/tell him quite frankly that you'd like to improve communication between you two, and if there's any issues to please contact you first so you can improve the teamwork aspect. Get him to take ownership of the relationship, ask him to guide you as he's been there longer. Even if there's no technical skills you can learn, he's probably got a FEW protips that he can help you with. Build a relationship here, don't burn bridges. If there's anything that he discusses with you that is NOT shop policy, you have every right to go to management. This, OR you can discuss that you're willing to support it and keep things between you two, but you'd be more comfortable if there was a policy in place so you have something to fall back on if anything goes wrong. This provides safety for everyone, INCLUDING him. You can "back each other up" here. Back to the bumper guard example: He doesn't do replacements, so he tells customers that the shop wont' offer that service. Someone comes to talk to you, and you say "sure!" You undermine his authority here, and it's no surprise that he's giving you a cold shoulder. This is like a cunning kid asking Mom for ice cream for dinner, getting a no, and going straight for the sucker-dad. You need to work together, and if he's still giving you a hard no, find a way to get him on board, even if it's switching the subject to "I think these services would increase our revenue. I remember you telling me you wanted to make a ton of money, and I think this is an easy way for us to do that without having to pay anything out of pocket." It's just people management/strategy. If NOTHING else, and you continue to find this guy adversarial, you can practice your people skills on him

    =====
    oops didnt see this.

    are you serious??? i understand the intern thing, but this is not an internship, and as far as management have made it clear we are on the same level. i am not lower than him. i dont like you pointing out his actions being ok because hes been there longer. so i guess those GM guys that went bankrupt was ok because they been doing the same thing for 100yrs. seniority is a huge obstacle to progress if you ask me. i am all about real contributions, not seniority. i thought you would be on the same side on this. interesting.....

    and beside that, it makes no sense. say a customer needed a gut job same day. by your logic hes going to tell them "oh me and zapvor discussed it and hes the only person that strings gut, so come back tomorrow"

    is this what you want to hear at the doctor/dentist/auto shop/ tennis warehouse??? "oh i am not in this dept, not my problem. come back when josh is back from vacation he can help you"

    edit-ok my post sounds very harsh. i dont mean it to sound that way. up to now you have been really helpful so your post here kind of threw me off with the logic
     
    Last edited: Feb 22, 2013
    #59
  10. zapvor

    zapvor Legend

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    bottom line-he only cares about him, not the members. i am trying to help the members. how do i get management to help me accomplish this. thats all.
     
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  11. Lakers4Life

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    If clients are starting to ask for you to string thier rackets, then let him (other stringer) dig his own grave. Eventaully his lazyness will catch up with him, and unsatisfied clients will talk to the management.
     
    #61
  12. zapvor

    zapvor Legend

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    "If it's simply a risk/pain in the butt for him to work with gut due to the delicate nature, he might just prefer to let you deal with the liability, especially if you're on the hook for a ruined set"

    this especially jumped out at me. let me go to your boss DD and tell him to let you deal with all the tough parts of your job, so when you screw up its on you. not me. perfect for me! bad for you!
     
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  13. zapvor

    zapvor Legend

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    you just strung at a tournment yourself. lets say i was the other stringer working with you. what would you think if i said "Hey DD so every gut job that comes in, i am going to leave to you. so if it snaps, its your liability, not mine. got it?" then i leave you with them, even if the gut jobs are in que to be done first, and i go do whichever rackets i want to do.
     
    #63
  14. zapvor

    zapvor Legend

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    yea. this is fine. i dont care about him now. my question is how can i get management to help me out, so i can thus help out the members. if i had an extra $500 lying around id just go buy all teh tools/materials myself, but i am poor:(
     
    #64
  15. Lakers4Life

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    I assume you already went to management about "him" take the tools with him. Are they his tools or the shop's? They should reimburse you for the proper tools you need to do your job. Though you should have tools your own so you can take them with you. Tools will get lost or misplaced on a shared machine.

    At the most you spend $100 for materials and tools. $40 of that will go towards a starting clamp. $10 for a set of plyers and cutters. $10 for an Awl. Another $10-20 for tubing.
     
    #65
  16. zapvor

    zapvor Legend

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    yea my first day i was confused. they are his tools. so thats fine. it just kind of shows how the place works becayse they had no idea. they did spend money to buy me new tools. the only thing was they gave the money to the stringer to buy, and he got these huge massive ones. so i ended up giving them to maintenance, since its company money afterall.

    i bought my own tools finally. i do need a awl and clamp still. sigh. yea my pliers were $10
     
    #66
  17. Lakers4Life

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    What an A-Hole. I would have complained, "I can't use these tools!" and he should know what tools to use because he has his own set. You are better off using your own tools and leave the big tools for him to use when he forgets to bring his.
     
    #67
  18. diredesire

    diredesire Super Moderator

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    It's obvious I don't have the entire story, which is why I'm pointing out the other side of the coin. I said from the very beginning that I'm taking a devil's advocate role -- chill out, man. We're on the same side, here. If he is 100% unwilling to listen, and your life is only going to get harder, the only option is to go over his head to management. However, I STILL recommend taking the high road unless there is no other option. It sounds like this is the case, but I won't make that judgment call for you. If you do go over his head, you have to be willing to lose your job and/or quit, because if he is not let go, AND/OR you are not let go, your life is going to get much, much worse. I already detailed how to approach management, so I'm not going to spoon feed that one to you. Take the post above and run with it, come back with a proposal draft, and we'll ruthlessly pick it apart so you're prepared for when you do approach management. It's just tough love for a stringing bro ;)

    I'm very serious. If this is the hardest issue you've had to deal with in your work experience, you've got it easy, buddy. The fact still stands that even from a "pay grade" and/or work hierarchy, you may be at the same level, but he's obviously not seeing eye to eye with you. If you got an "org chart" (family tree of who is the boss of whom) and you saw that you were on the same level as him on the chart -- is your situation resolved? I think the answer is obviously no. Don't get melodramatic and relate my advice to GM -- I'm telling you that in real life, it's not unusual for a young guy or the new guy to get the shaft, that's all. IF it WAS determined that you're the only guy that strings gut, he is within his rights if it is a store policy to reject a customer and/or tell them they have to wait. He's a bit of a d-bag for doing so, but he has that leisure if that WAS a store policy. I didn't say it makes sense. I didn't say it was right, but policy works both ways. This is why you need to implement policies that make sense. Don't take my posts out of context. And yes, in the real world, you very VERY often get rejected because it is not someone's job to do what you're asking. If you went to an auto shop and you talked to the parts department, would you get mad if the guy at the counter wasn't willing to work on your transmission? I think you have to review your own logic there before criticizing mine ;)

    Go through the exercise I outlined above. That's the real start. I would post drafts here and have them torn to shreds until it's right -- then go for it. If you're serious about fixing things, know that it's not a week long project, this may take years to get right. You have to be willing to flip the shop on its head and deal with the risks involved. This is as much a business decision as a quality decision, and I urge you to exercise caution.

    Yes, this is 100% true -- but this does not resolve the dynamics within the shop. If the other guy gets fired, zap has free reign. Zap can let his work speak for himself (stringer's perspective), but again, there is liability (albeit small).
     
    #68
  19. diredesire

    diredesire Super Moderator

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    Edit: I am trying to explain some reasoning here, I didn't say it was right. If you must know, though:

    If that's what it takes to keep my job, I'm willing to do the work that no one else wants to do. At least until I can prove that I can handle the responsibilities of someone at a higher pay grade than me (read as: I'll take the long hours and tedious work that I feel may be below my 'intelligence level' or 'pay grade' or 'education.' I don't have a sense of entitlement simply because I got hired. I'll bust my butt if that's what's needed of me. There's a breaking point, though, and I'm not afraid to move on and/or market myself). In any event, gut is some of the easier stuff you're going to string anyways. I'll be happy to take all your gut jobs, you can take my dense polys, deal?

    I'd put a calendar reminder 5-10 years down the road to come back and read this thread, you'll probably grin at your own posts ;) I'm not even trying to be condescending. Truly, people have to deal with some crappy situations in life, and while I truly feel for you and would like as much as possible to help you fix your situation, you're actually in a good spot to grow from this experience. I am confident when all this is said and done with, you'll appreciate what you had to go through. Again, I'd cool it on the melodramatics and understand that I'm trying to give you the bigger picture view than just what a stringer has to deal with. Like I said, from a straight-up stringer's standpoint... this is an open and shut case of 'who is right'.

    I'd say "That's fine, you can take the 18x20 tour bites. We already have terms in place, because I set them up front." Every order form that gets rubber banded to a handle has the provision that we guarantee labor, but no customer strings. There's no way of knowing what conditions a set came in, so if it breaks on the machine, that's your problem, not mine. This is pretty common, I'd even venture to say standard. I've got a policy to fall back on, so feel free to find cracks in my castle walls, I encourage it :).

    Yep, you can, go through the business proposal 101 post. By this point it's very clear (from what you tell us, at least) that the other stringer is unwilling to work with you. If YOU feel it's the last resort, go over his head. Just prepare for some retaliation and/or finger pointing. If you have a bulletproof case, you have nothing to worry about. If you find yourself in a "his word vs. mine" situation, you didn't prepare correctly. This is a politics discussion as much as it is quality, and that sucks.

    It was actually a mistake to give the tools away, but I'm not going to belabor the little things. I'm just going to give the benefit of the doubt in this situation, and say that you probably handled this as well as you could, GIVEN the fact that he's an a-hole. Proper procedure would be: "Can I get the receipt for these tools? I actually was hoping for something closer to yours. I can go pick them up, don't go out of your way just for my sake." Again, this is a 'little thing,' and it's only easy to say this stuff after the fact.
     
    Last edited: Feb 22, 2013
    #69
  20. Lakers4Life

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    I would ask management what exactly is the "Store Policy" in this case Shop Policy? Then you are clear on what you can or can't do.

    I work with Gov/City employees, that don't do anything above and beyond thier job description. Even simple tasks, are left to those who do have in thier job description.

    All I can say is work hard at your job. Show that you are capable and take pride in your work. Even though the other stringer sees you as a subordinate, see him as your equal for now.
     
    #70
  21. mad dog1

    mad dog1 Hall of Fame

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    maybe you ought to consider another profession since stringing is not a high paying occupation. heck, i string because i like to string my racquets my own way. there's no way i'd do it as a profession because it wouldn't pay for my bills.

    all this trouble you're going through for what??? if i were you, i'd focus my efforts and gain some skills in a field or profession that will pay you more money.
     
    Last edited: Feb 22, 2013
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  22. fortun8son

    fortun8son Hall of Fame

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    Yep:)
    I also string out of my home.
    So, when any one says. "All SA stringjobs Suk!", there is at least one of us who can prove that statement wrong.
     
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  23. zapvor

    zapvor Legend

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    i stand corrected! i always tell me people not to go there, but you are the exception! good for you man. too bad your colleagues give you bad rep
     
    #73
  24. zapvor

    zapvor Legend

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    hahhaha yea you are right. so....wanna give me a job? noones even bothering emailing rejection letters anymore. maybe you can help me out:)
     
    #74
  25. zapvor

    zapvor Legend

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    i dont think theres a policy in place now, thats the problem. we basically just tell them we cant build up grips, cant do tubing, cant do this, cant do that.

    yea i am happy working here and i try to do the best i can. hence why i made this thread. if i didnt care i wouldnt have bothered asking here.
     
    #75
  26. zapvor

    zapvor Legend

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    thank you! i feel like thats what he is. what a shame
     
    #76
  27. zapvor

    zapvor Legend

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    bold is my reply. thanks DD i also bolded your post i am replying to


    exactly! you finally acknowledge the issue. its the other guy thats causing this thread in the first place. but i dont care about him. i just want to be able to do my job better.
     
    #77
  28. zapvor

    zapvor Legend

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    why was it a mistake to give tools away? normally your suggestion would be perfect, but with him i see him saying 'no the tools are fine. i got them for you. use it. dont be disrespectful to me."
     
    Last edited: Feb 23, 2013
    #78
  29. zapvor

    zapvor Legend

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    thanks to everyone for the input by the way. i really appreciate the thoughts suggestion etc,

    for now i am just going to keep working for the members like i have been doing, and ordering more supplies myself.

    i will do the proposal at a later date when the timings better
     
    #79
  30. fortun8son

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    BTW my store doesn't do buildups, repairs, grommet replacements, or hybrids.
    That's when I give them my card. ;)

    Work on being the best racquet tech you can be and don't worry too much about the other guy.
    dd is right. Take the high road.
    If management is willing to work with you on developing a policy, fine.
    If not, there isn't much you can do about it.
    Maintain your integrity and try not to lose any sleep or p%*& too many people off.
     
    Last edited: Feb 23, 2013
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  31. diredesire

    diredesire Super Moderator

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    There are two separate problems that are really under discussion, and I think we've agreed shop policy is one of them. The other issue -- coworkers is the one that is the major roadblock. Policy is a no brainer, you fix this, you fix the issue with your underperforming coworker. The issue is that you can't enact policy without your coworker on board due to your status. Whether or not you ARE on the same level of employee status, you are being treated as someone who is 'lower' than your coworker. This is not an easy problem to resolve, and I'd even say it's downright impossible to resolve if your coworker is not willing to come around and see eye to eye. I also have to say that even if you ARE able to get a policy in place to say that your shop is able and willing to provide value-add stringing services, your problem with your coworker is still not resolved, and may even get worse.

    Since you've stated that your main goal is to do a better job, does this solve your problems? You are providing better services to your client, but you'll likely still get treated like dirt.

    If you're down with working 'with' him, I'd give this a shot:
    Zap: "Hey co-worker, we work on separate schedules, so I'm not able to touch bases with you very much during the week. I was hoping you could give me some advice or get an idea of how I'm doing. Is it possible to set up a meeting once a week, or even once every two weeks so we can touch base? I want to make sure that the work I'm doing is up to standards." This gives him a sense of security in that you are deferring to his level of 'expertise,' and/or that you recognize that his opinion is useful to you, whether or not it actually IS. If he still downright rejects communicating with you, then you are right, there is a line. You're telling me you don't care/mind about the intern/young guy getting the shaft, which is the right attitude. As L4L said, it's all about integrity. If you're willing to show that, then you're already on the right track.

    I saw your anecdote about the 24 hour turnaround time. That's cool, but you never mentioned this before, don't get overly upset about me not knowing this ;) If he broke policy, then you've got some ammunition for speaking with him and/or management. I understand well enough what/who you're dealing with, but I always give the benefit of the doubt when only hearing one side of the story (and this pisses all my friends off in real life, don't worry). Like you said, there is a line, but if this is the only case of violating actual policy, then don't let this get under your skin. You already know exactly what you need to be addressing as we stated above. First, actual shop policy. Second, getting your coworker to see eye to eye with you. Did you get a chance to speak with the guy about why those racquets weren't completed? Were you able to communicate with him why YOU didn't complete the frames? Maybe without any other information, he was assuming you were being a jerk and leaving HIM with the frames. He passively-aggressively retaliated by leaving them for you again. This is a lose-lose for everyone, since the customer didn't get his frames back on time, but if it IS possible that communication needs to be improved upon, always look to see if you can be doing something better, too. Again, I don't have the whole story, so don't get upset if I ask questions ;)

    I know the point of your autoshop/retail place/TW argument, but it's pretty normal to get rejected at a place of service if no one is around that is specifically designated to do the work you are requesting. We're comparing apples/oranges in situations here, though. I'll say I understand your point, and leave it at that. Since we're talking about the gut issue, I will say that if he skipped the frames because he didn't want to do them, that's his bad.

    Your point about 'doing a good job/why shouldn't i' is actually a very bad line of reasoning. Don't get me wrong, I think you should provide the best service you're capable of. However, this maverick style of service is very, VERY bad in a larger organization. You might be able to get away with it in a two person operation, but lets say you start offering hardcore customization options. Weighting, racquet matching, RDC type measurements, etc. If you're doing this all on your own, would you EXPECT the other guy to be doing so? I think it's unreasonable to expect yes. In this case, another customer comes in during the AM and asks for these services and gets turned away. The customer complains to management "zap offers these services, why wouldn't XYZ coworker?" At first glance, this is a great thing for you, right? Lets say over the course of a week 20 people do this. From a management perspective, no one has authorized these value add services. The shop overall is getting a lot of complaints -- what happens? It's absolutely great if you want to go above and beyond, but you shouldn't say 'mediocre service' if someone is straight up doing their job. You could be creating a liability by offering services that aren't officially offered. L4L approaches this by giving his personal card out, that's not a bad idea at all :)
     
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  32. diredesire

    diredesire Super Moderator

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    I'll acknowledge the issue based on what you are telling me/us. It's easier pointing fingers than resolving the problem. At the end of the day, though, when we address the integrity issue, are you going to make your reputation based on pointing fingers?

    Again, it's kind of vague to say 'how i can do my job better.' To us keyboard warriors, it's easy to give advice based on the limited feedback (even though you're doing a fine job of relating your situation). Again, I don't know this guy, so it's possible my advice is 100% useless. I only ask whether or not you're doing your part in this gut job situation. If you left a note saying "I wasn't able to do these sticks, it got too late on Tues. Can you please finish these if you get a chance when you get in Thurs? If you can't, just give me a call so I can come in early to finish." This puts him partially in ownership of how things get done. Since you're unable to see each other and give a pass-down on things that are going on, you should request this to be addressed. Have a white board with simple status updates, etc. "Need to order more XYZ. Ran out of XYZ." If you have something like this, but you aren't using it, start using it, and ask him to do so. If he's ignoring policy, address this and talk to him about it as tactfully as possible. If he ignores YOU or brushes it off, you've done your due diligence by going to him first (showing respect) -- it's time to talk to management. Don't make a big stink about it. "I went to bob [made up name] regarding X issue. I don't generally want to go over someone's head, but he isn't being very receptive of my suggestions."

    Again, the "why dont i come work at your company, but i will do whatever i want, and you cant. you would LOVE that right? " is a really silly argument. Your situation is a bit unique :wink:

    I will disagree that "i have a good setup at the tourney." I MADE the setup, so I know my boundaries and limits. I will 100% agree that you don't have the same luxuries (yet), but that doesn't mean it was handed to me in tip-top shape. There was significant work that went into getting things the way they are. Start on your proposal, and you'll eventually get there. It seems pretty obvious that you have the right goals and the right attitude to get there, just be willing to ride it out 'til then. We'll help you.

    Do you know what he complained to management about? Were you able to defend yourself and/or address the issues personally?

    The mistake when it comes to the tools is simply this: You forfeit your ability to address this/bring this up by giving the tools away. You could (theoretically) get a refund and/or address this with management. I don't think this necessarily needed to come out of your pocket. If it were me in that situation, I'd have said "Hey, I appreciate you helping me pick these tools up, and I don't want to seem ungrateful, but I actually had something a little different in mind.." The fact that proper tools aren't already in the shop is kind of funny, though.

    Edit: Oh, I forgot to say regarding the tools: My original comment said that you probably handled it as best you could -- especially if it's obvious that he's not going to help you out. Thus -- it's a moot point, and not really interesting to discuss.
     
    Last edited: Feb 24, 2013
    #82
  33. zapvor

    zapvor Legend

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    thanks DD. honestly, i am just tired of Azzholes. i have dealth with them over the years, and i guess for whatever reason this guy put it over the edge. i know i can do the right thing and such as you suggested, but to be honest i did go for more a 'fark you' approach this time. the fact that he was so condescending and doochebag about it off the bat doesnt help. its one thing if i did something, but if you are going to act like i am your b1tch and will do whatever you say like a slave right from the beginning is just that.

    so i really just want help with management.

    regards to him complaing to management,thats the funny thing. i went to my boss and said something and she basically told me what he told her i did, but she had this smile like it was no big deal. i like how he tells me everything is btween us, but he goes to my boss to complain about me 'disrespecting ' him. i didnt even mention he was teh one who hung up on the phone with me. just too funny.

    yea the tools was a bit bad decision on my part. the day they came in i was thinking they were awful, but at the time i decided to take the high road and thanked them, and used them. so i felt bad about going to them after the fact to say they were bad. i shouldve mentioned it right then.
     
    #83
  34. zapvor

    zapvor Legend

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    and yes this has just been my side of the story.

    if only i can get the other employees and members to all post their experiences. now that should be good
     
    #84
  35. zapvor

    zapvor Legend

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    haha well i am not the kind to hand out cards and try to make money on the side. i am for the tennis, not the profits. but if you are stringing at SA, i can probably see a need for that.

    yea i dont care about what he does. i have pissed him off, thats it.
     
    #85
  36. Andyroo10567

    Andyroo10567 Professional

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    If you truly need this job, deal with all the problems your going to face. If you are just looking to string, i would just suggest finding a different place. Like a club if they are hiring. Be in a comfortable environment. Not hell on earth.
     
    #86
  37. zapvor

    zapvor Legend

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    i dont need it. i have a 2nd job i am happy with. but i do like this club i am at. the weird stringer is the only thing bad about this job.
     
    #87
  38. Lakers4Life

    Lakers4Life Hall of Fame

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    Zap, do you guys keep records of rackets strung other than a sales? Like what was strung, string used, Tech, etc. You may need proof who does more work or in this case less rackets.
     
    #88
  39. zapvor

    zapvor Legend

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    yea i have a detailed log of every racket i do.
     
    #89
  40. zapvor

    zapvor Legend

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    i know you all dont care about this but.....today the other stringer 'quit'. so its just me now
     
    #90
  41. Tamiya

    Tamiya Semi-Pro

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    so, how many sets of string did he write off from broken grommets? :???:
     
    #91
  42. Lakers4Life

    Lakers4Life Hall of Fame

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    I don't know if it's good or bad for you. I hope it's good. Is your tennis center going to hire someone to replace him?
     
    #92
  43. diredesire

    diredesire Super Moderator

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    Cool, as above, are they replacing him with someone that's going to work "above" you? Hopefully you're able to communicate with management directly and give some direction to what you want the shop to become. Good luck, buddy.
     
    #93
  44. zapvor

    zapvor Legend

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    none as far as i know
     
    #94
  45. zapvor

    zapvor Legend

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    so quick story for you guys if you dont mind.

    this weekend there was a big national tournament. fri night kids are streaming in getting racket strung. no big deal. 8:30pm comes he calls me up and we talk about getting ready for weekend. he starts screaming on the phone because hes scheduled for saturday and me for sunday. he thought we would be both working together on both days. he starts talking very badly about management. the entire time i try to tell him to focus on the problem, and come up with a solution. instead he chooses to keep yelling. finally he threatens to call up our boss. hangs up. i go back to work.

    15min later my boss calls back and tell me he was super rude on the phone and is no longer with us. she asks if i could string all weekend by myself. of course i choose to help out, even though i made plans for all day saturday already! now i have never strung for a tournament before either. we hang up. 15min later she calls back Again and tells me she spoke with the facility manager and i am never to speak to him ever again, and hes no longer welcome on the premises. so from 8:30pm to by 9pm it went escalated this much.

    so i string until 11pm at night to catch up, had to be back at 7am both sat and sunday to work all weekend for the tournament. hence why i am just replying to this thread now. both days i was there from about 7am to 8pm.

    but i had fun:)

    and to answer the question i am now the main stringer. they are looking for another guy but he wont be above me. anyone want a stringer job:p

    just to put this more bluntly: its night before big tournament. he decides to go overboard with management and thus screw over me, himself, my boss, my boss' boss, all the kids playing, AND his own daughter who he kept bugging management about to bring on board to help him string. she had turned in her application like a week ago too. thinking back it makes sense to me that he has his own shop and works for noone seeing how hes such a pleasure to work with;)
     
    Last edited: May 13, 2013
    #95
  46. zapvor

    zapvor Legend

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    and funny things to me that were said-

    on the phone he was saying things like'its not fair i have to do sat and you sunday because sunday there would be less kids and i am stuck with all the hard work' after he reminds me for the 80th time that he cant work sundays because he always goes to church.

    basically hes really bad under just the mere thought of pressure.

    and also he has no idea what a starting clamp is.
     
    #96
  47. zapvor

    zapvor Legend

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    i guess the more important question is-how do i go about negotiating a new 'contract' with management? as i stated before i love working here except for this weird stringer, and now that hes gone, its all love. should i try to sit down with them and hash out a new job description so to speak? because before i was the 'back up' and now i am the main stringer.
     
    #97
  48. diredesire

    diredesire Super Moderator

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    I'd take my time before doing so -- there's no need to pile things on right now when there's still a bad taste in their mouths from the previous guy. I'd just continue doing what you're doing -- show consistent results and if you can, get some people to give management some feedback, so your name is on their mind (in a good way).

    After a few months, I'd start whipping up something, no need to rush it right now. I wouldn't hesitate to slowly add on a few capabilities (like bumper guard policies, etc), though. Sounds like the other guy detonated, how many frames did you end up stringing that weekend?
     
    #98
  49. zapvor

    zapvor Legend

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    thanks dd. as always i appreciate your thoughts. yea today i didnt hear anything from management and chose not to email them about the weekend or anything. haha so the irony is i was busier that friday night when everyone was arriving than all weekend. got to see lots of good tennis, and good experience. tournament next weekend!
     
    #99
  50. Tamiya

    Tamiya Semi-Pro

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    no harm on asking for feedback from your she-boss, try not to let her forget
    the 'favour' you did for the biz on Sunday covering your dismissed colleague
    & what excuse you should tell your pastor for missing church :twisted:

    get feedback, do it regularly & consistently... keeps your face in theirs

    in the end, its all a game :)
     

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