Where to get a BLX 6.1 96 16x18

Discussion in 'Racquets' started by Blee1613, Mar 8, 2012.

  1. Blee1613

    Blee1613 Semi-Pro

    Joined:
    Feb 13, 2010
    Messages:
    414
    So I'm looking to buy a new 6.1 95 18x18. TW does not have my gripsize and t-express has it. I definitely don't want to get it from them because of my recent experience. Let me just rant for a little bit.

    So I ordered 4 demos and I found out 1 was broken. Sent that one back and got a replacement. But this one had broken strings, and I sent that back. Something happened and they didn't send me any replacement and I called again (3rd time so far), and I was told I'd be sent a replacement. I got the replacement and how ironic is it that I receieved the SAME BROKEN RACKET AS THE FIRST TIME! PLUS it turns out I was charged again, so 2 payments of 14.95 instead of one. I called express and was told I'd be reimbursed 2 days ago. I wasn't of course, so I called again today. I was told nobody was available in the demo apartment and I had to leave a voice mail...

    TW is THE BEST for customer service. I would never consider buying from anyone else, but I can't... :(

    So my question is, where can I buy them? Like in terms of a different online tennis retailer or whatever.
     
    #1
  2. snoflewis

    snoflewis Hall of Fame

    Joined:
    Aug 3, 2006
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    2,838
    t-express is the saddest excuse for a retailer i've ever experienced. im not a TW fanboy, but express is absolutely pathetic. i would rather buy a racket from big5 than buy from them.

    sorry i can't help you otherwise haha
     
    #2
  3. Fed Kennedy

    Fed Kennedy Hall of Fame

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    Sep 6, 2008
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    With Roger
    The txpress reviews just make me grieve for the plight of humanity
     
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