Would you have made a huge deal about this?

Discussion in 'Strings' started by Babolatbarry, Oct 10, 2012.

  1. Babolatbarry

    Babolatbarry Guest

    So I gave the stringer my racquets and told her to string it with NXT 16 at 53 pounds right?
    She said okay so I left. I came back and got the racquets, was in a hurry so didn't check then (MY BAD!) Paid, left. Got home, looked at them and she strung them with NXT Control ):
    I asked for a refund the next day, and got one. She strung them with NXT 16 that day.
    What would you have done in the situation? I mean they're both NXT... the stringer seemed a bit uptight about it
     
    Last edited by a moderator: Oct 10, 2012
    #1
  2. Doubles

    Doubles Hall of Fame

    Joined:
    May 4, 2010
    Messages:
    4,295
    Location:
    Approaching the net
    You asked for NXT, but got NXT Control. It's a different string, so you do have a point. But can you honestly tell the difference between the two strings?
     
    #2
  3. NLBwell

    NLBwell Legend

    Joined:
    Jun 18, 2004
    Messages:
    7,160
    They are significantly different strings, so if you really like NXT, you should have taken it back.
     
    #3
  4. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    Your story seems fair enough, but I suspect since you made this thread, your story is not indicative of the entire situation.
     
    #4
  5. Babolatbarry

    Babolatbarry Guest

    Actually it is this time.
     
    #5
  6. mad dog1

    mad dog1 Hall of Fame

    Joined:
    Jan 25, 2010
    Messages:
    4,991
    good point, because if it was then the answer is so obvious that there's no need to ask for others opinions.
     
    #6
  7. Up&comer

    Up&comer Hall of Fame

    Joined:
    Dec 31, 2010
    Messages:
    2,991
    Location:
    The net
    I was about to say, "And the problem is?" Then I though exactly that.

    Ah! Didn't realize it was you :).
     
    #7
  8. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    can you tell the difference?? if not why make her redo it
     
    #8
  9. ewberner

    ewberner Rookie

    Joined:
    Mar 9, 2011
    Messages:
    212
    Location:
    USA
    They are two completely different strings.
     
    #9
  10. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    yea but if you cant tell difference does it matter. i cant tell difference betwee black hex and red hex
     
    #10
  11. ewberner

    ewberner Rookie

    Joined:
    Mar 9, 2011
    Messages:
    212
    Location:
    USA
    Well that is the same string. It's different when there is polyester and nylon wrapped up in the same string as opposed to a multi.
     
    #11
  12. NTRPolice

    NTRPolice Semi-Pro

    Joined:
    Aug 11, 2012
    Messages:
    529
    D) Not enough information

    This would never happen to me because I provide my stings to the stringer since I buy by the reel.

    I can see you walking in and making casual conversation about "NXT 16 53" and then leaving. So, maybe, the stringer who was stringing wasnt exactly sure which one and made some sort of assumption.

    I can see why the stringer is upset because you cant exactly reuse the strings after the mistake (like normal returns) and instead of taking 15 mins of labor, its going to take 30+ to redo.

    Sounds like both of you were too casual. Here, you write down exactly what you want and they "tape" the bag of string to your racket and put it in the queue to be strung and they give you a receipt (claim check) to pick it up.
     
    #12
  13. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    If I were the stringer, I would've owned up to the mistake and offered a redo if it proved unacceptable, or, at least a discount on the next stringing if it was still playable.
    Costly mistake, though.
    Perhaps she hoped you wouldn't notice.
     
    #13
  14. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    you know what i mean. say hex and typhoon.
     
    #14
  15. Fuji

    Fuji Legend

    Joined:
    Aug 30, 2010
    Messages:
    6,597
    I'm picky about strings, my shop does a garutnee that if they screw up its a free restring with the proper string! :)

    -Fuji
     
    #15
  16. Babolatbarry

    Babolatbarry Guest

    Yeah they're different! Thanks for the reponses guys
     
    #16
  17. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    Of course it matters, it's simply the principle of the matter. Even if it was prince syn gut pink vs. prince syn gut white, if you request a color which is available, you should get what you asked for.
     
    #17
  18. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    Given his track record, I'm not buying that we've got all of the information. I could be dead wrong, but with all due respect, when what you're most famous for is posting lies, most people aren't going to be inclined to side with you so easily.
     
    #18
  19. ewberner

    ewberner Rookie

    Joined:
    Mar 9, 2011
    Messages:
    212
    Location:
    USA
    I agree 100%
     
    #19
  20. mad dog1

    mad dog1 Hall of Fame

    Joined:
    Jan 25, 2010
    Messages:
    4,991
    yep, i am familiar with his track record.

    +1
     
    #20
  21. ricki

    ricki Professional

    Joined:
    Mar 8, 2011
    Messages:
    1,199
    Location:
    Czech Rep.
    NXT control is 100% better, poor stringer that you forced him/her to waste such good strings and cut them out for no cost :-(
     
    #21
  22. LanEvo

    LanEvo Hall of Fame

    Joined:
    Aug 6, 2007
    Messages:
    2,656
    I feel you there... but as a stringer myself, I would have done the same thing as your stringer did. No use when it is a mistake like that, and then lose a customer over it. The stringer did the right thing. Although I would say OP, you should have talked to the stringer and said, maybe you can give me a discount next time or something... bc it would hurt me to waste that much money to cut out the set of strings.
     
    #22
  23. Babolatbarry

    Babolatbarry Guest

    Those lies were a while back, I've grown up since then. This is the whole story.
     
    #23
  24. SoBad

    SoBad Legend

    Joined:
    Aug 2, 2006
    Messages:
    8,064
    Location:
    shiran
    Why did you entrust a woman to do man's work?
     
    #24
  25. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    That's right.
    She should be a wet nurse instead of a racquet stringer.
    Or a seamstress, or a weaver... oh, wait.
     
    #25
  26. SoBad

    SoBad Legend

    Joined:
    Aug 2, 2006
    Messages:
    8,064
    Location:
    shiran
    Her job is to find a suitable husband who will make the money to provide for the family.
     
    #26
  27. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    PC is sooo overrated.
     
    #27
  28. SoBad

    SoBad Legend

    Joined:
    Aug 2, 2006
    Messages:
    8,064
    Location:
    shiran
    I disagree - women should be presidents and CEO's and boss men around, since that is their nature.
     
    #28
  29. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    Be that as it may, there is still a place, nay, a need for irreverent humor.
    Long live Monty Python and Chelsea Handler!
     
    #29
  30. SoBad

    SoBad Legend

    Joined:
    Aug 2, 2006
    Messages:
    8,064
    Location:
    shiran
    There is absolutely no place for humour in a serious debate, if you ask me.
     
    #30
  31. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    Good thing this is not a serious debate, then.
     
    #31
  32. ricki

    ricki Professional

    Joined:
    Mar 8, 2011
    Messages:
    1,199
    Location:
    Czech Rep.
    Cutting out (multiple?) NXT control string beds is serious!
     
    #32
  33. arche3

    arche3 Banned

    Joined:
    Aug 29, 2009
    Messages:
    5,389
    I need to know the extent of the lies in order to make a valid ttw judges ruling.

    For all we know he said nxt control to try it didn't like the string and went back and claimed she messed up. To get a new free string job.

    We need more context. What the lies were. And when did the lies happen.
     
    #33
  34. TimothyO

    TimothyO Hall of Fame

    Joined:
    Oct 5, 2010
    Messages:
    3,600
    Location:
    Baseline
    I had a guy swap my gut mains and poly crosses by accident...didn't read the work order correctly and just assumed ply mains. When he figured out what happened he immediately redid the job without a fuss AND didn't charge for the job on his own initiative (I never said a word).

    Recently another fellow skipped a couple of weaves on the crosses in the middle of the frame. His manager didn't notice the mistake either and tried to push off the job as a string manufacturer's defect. I pushed back and he then realized their mistake. They redid the job but used my last half set of 4G, made me make a second trip to the shop later in the day during rush hour, and barely apologized.

    I know several in this thread have expressed shock that the OP wanted the string he actually specified and that's why crappy stringers at big box sporting goods stores are viable business models: the industry is all over the place in standards and expressing surprise that a customer expects that which he pays for is a perfect example of the problem.

    Stringing can be a craft combining art and science or fast food-like production shoving strings through holes as if lacing up a shoe. It's no wonder stringers have a hard time making a living if the very best must compete with such poor standards?
     
    #34
  35. Babolatbarry

    Babolatbarry Guest

    people just can't let the past go.
     
    #35
  36. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    Exactly what I was thinking. Had it been exactly as posted, then it's so obvious that it now becomes suspicious to even ask.

    Just about every thread he's made has somehow ended up being exaggerated, fake or a fake exaggeration. He says he's changed as that was all in the past....series of months.
     
    #36
  37. Babolatbarry

    Babolatbarry Guest

    Well you obviously don't monitor the things I post very well. Those were the only threads that I've lied about. These ones, the truth isn't even stretched. Maybe you would be better off going to other threads instead of bashing me. You have given no help to me in this thread. So why post? To try to sound big and bad over the computer screen?
     
    #37
  38. Woolybugger

    Woolybugger Rookie

    Joined:
    Apr 17, 2012
    Messages:
    225
    Location:
    Texas
    my shop writes down the string and the tension on a slip of paper. both of us see it so there's no mistake.
     
    #38
  39. RetroSpin

    RetroSpin Hall of Fame

    Joined:
    Sep 27, 2011
    Messages:
    1,959

    Agree.

    The thing is, this is not like you order a car and it is the wrong color or engine when it arrives. The strings are going to get replaced reasonably soon in any case, so why trash a pefectly good string job?

    Now if the OP is a high level competitor, etc different story, but I got the impression this was a rec player. Probably couldn't tell the difference if he didn't see the label.

    Whatever. The stringer was wrong, but I would have cut her some slack, particularly if she is good looking.
     
    #39
  40. LanEvo

    LanEvo Hall of Fame

    Joined:
    Aug 6, 2007
    Messages:
    2,656
    I find skipping weaves to be even worse than misusing string or using the wrong ones. That is totally unacceptable.
     
    #40
  41. Babolatbarry

    Babolatbarry Guest

    I'm not really a high level player, but I play a lot and I don't break strings often so I'd like to have my normal string. I'm kinda OCD about it
     
    #41
  42. tistrapukcipeht

    tistrapukcipeht Professional

    Joined:
    Mar 13, 2012
    Messages:
    1,325
    Should've been more clear, since there are 15 different Wilson NXT lol
     
    #42
  43. Babolatbarry

    Babolatbarry Guest

    I said NXT 16, but I guess the lady thought NXT Control 16 would be okay
     
    #43
  44. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    yes of course hes right. i am just saying he couldve hit with it then get it restrung. why waste a string job?
     
    #44
  45. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    I could have hit with my poly which was string 10lbs off, but yet I opted not to. I wasted a half set of natural gut with that too. If the string is wrong, it's wrong. You get it redone. You're not wasting anything if you order something and the order is wrong. THEY are the ones who wasted it, because had they not made the mistake, then they wouldn't be out a set of string. If I order a steak and they give me a pork chop, I'll ask for my steak instead of "not wasting" the pork. It's their fault for not taking the order correctly, so if they want my business, they'll make amends.
     
    #45
  46. fortun8son

    fortun8son Hall of Fame

    Joined:
    Apr 27, 2011
    Messages:
    3,144
    Location:
    The Desert
    Amazing that this thread has gone to 40+ posts!
    You should get what you ask for...period.
    If I ordered Gamma Syngut from TW and got Wearguard, I'd send it back for replacement even though I could probably find a use for it.
     
    #46
  47. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    again, i am agreeing with you. my point is if it was me, i would say 'you know what, you guys screwed up, but why dont i take it for a spin since its a fresh job and we can work it out later". i try to be nice when its possible. to each his own.

    i hate mayo, and i have been to places that forgot and slapped mayo on my burger. instead of sending it back, i tell them but eat it anyways. sometimes things are just not a huge deal. sure $45 or whatever for a stringjob is money, but kids are dying in africa. i try to keep it in perspective thats all:)
     
    #47
  48. southend

    southend Rookie

    Joined:
    Jan 30, 2006
    Messages:
    156
    Great post!!!
     
    #48
  49. zapvor

    zapvor Legend

    Joined:
    Jul 27, 2006
    Messages:
    9,186
    Location:
    tennis courts
    thank you. :)
     
    #49
  50. pvaudio

    pvaudio Legend

    Joined:
    Jul 13, 2009
    Messages:
    7,543
    My friend, I am not opposed to your principle. In this case, it's a risk that you'll hate it just in the effort to not waste something. You can't just try it and come back later if you don't like it. Regardless, you're entitled to what you asked and paid for, so unlike mayo, you can't just scrape off the word Control and have regular NXT. :)
     
    #50

Share This Page