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-   -   Donnay Customisation Kit (http://tt.tennis-warehouse.com/showthread.php?t=431160)

Dgdavid 07-06-2012 11:41 PM

Donnay Customisation Kit
 
Hi there,

Does the Donnay Formula 100 come with the customisation kit (weighted butt caps etc) as standard?

Thanks

David

TWE Staff 07-07-2012 01:42 AM

Hello Dgdavid,
the kit is not for the Donnay Formula 100 or any other Donnay Formula racquet: http://bit.ly/NdXpvX

Nice weekend, Stefan/TWE

rlau 11-23-2012 03:52 AM

The price shown here http://www.tenniswarehouse-europe.com/descpage-DCK.html can't be correct -- more than 200 Euros....

Also, the customization kit I received did not contain a Donnay dampener, so either the graphic is incorrect as well or it was missing from my order...

TWE Staff 11-23-2012 07:45 AM

Hello,
the price seems to be ok, actually.
For the missing dampener please contact our costumer service with your order number. We will send the dampener then. Sorry for the inconvenience!

best regards,
Stefan/TWE

ollinger 11-23-2012 11:17 AM

Just to clarify re the Formula racquets, the interchangeable butt caps will fit but there is no accomodation on the grommets for the slide weights.

rlau 11-24-2012 07:36 AM

Hi Stefan,

Quote:

Originally Posted by TWE Staff (Post 7029885)
Hello,
the price seems to be ok, actually.

EUR 200.68 for the customization kit???? I paid EUR 19.90 for it in August....

Quote:

Originally Posted by TWE Staff (Post 7029885)
For the missing dampener please contact our costumer service with your order number. We will send the dampener then. Sorry for the inconvenience!

I sent an e-mail to the address from I got the order confirmation, thanks.

TWE Staff 11-24-2012 09:03 AM

Hello rlau,
I am so sorry! 200,68€ is so wrong that I did not even noticed that is ONLY the kit. I was sure it was for Donnay racket.
WeŽll correct this first thing monday morning. Please send also a copy of your email for the missing dampener, so I can keep track of this.

Have a great weekend and sorry for this possible confusion!

Stefan/TWE

TWE Staff 11-25-2012 10:59 PM

Hello,

price corrected. Thanks for your help!
Stefan/TWE

rlau 11-29-2012 11:23 AM

Dampener received, thanks!


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