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-   -   Grommets in Australia (http://tt.tennis-warehouse.com/showthread.php?t=437933)

Djoker_69 08-29-2012 09:30 PM

Grommets in Australia
 
Hey Tenniswarehouse

Just wondering why I can't get head grommets sent to Australia anymore?

Thanks Guys

TW Staff 08-30-2012 07:25 AM

Head has restricted us from shipping any items outside the United States. This is a fairly new policy.

Brands/items now limited to US customers: Nike, Babolat, Head, Wilson, Asics, Lacoste, Prince, Thorlo socks, Tecnifibre, tennis balls, ball machines and stringing machines.

For up to date information on shipping policies, you can always check this page:
http://www.tennis-warehouse.com/twint/orderinginfo.html

It is updated as vendors change their policies.

Thanks,
Tiffani, TW

SamSung 08-30-2012 07:16 PM

Quote:

Originally Posted by TW Staff (Post 6846762)
Head has restricted us from shipping any items outside the United States. This is a fairly new policy.

Brands/items now limited to US customers: Nike, Babolat, Head, Wilson, Asics, Lacoste, Prince, Thorlo socks, Tecnifibre, tennis balls, ball machines and stringing machines.

For up to date information on shipping policies, you can always check this page:
http://www.tennis-warehouse.com/twint/orderinginfo.html

It is updated as vendors change their policies.

Thanks,
Tiffani, TW

So ultimately you won't be able to sell anything outside of the US ? I can't believe Prince won't let you sell internationally (is it all of their stuff or just some things); surely they really need the business.

Timbo's hopeless slice 08-30-2012 07:27 PM

Is it all items? Or only some specific items from each company?

For example, can you ship, say, a pair of NIKE CB 4.3s, but not Nike clothes?

Just asking.

MAXXply 08-30-2012 07:35 PM

TW,
Instead of meekly bending over and allowing the brands to dictate to whom you may sell/ship, why can't you assert to them that International markets are poorly served by the local distributors of those brands and do not carry many of the items found on TW USA. International customers want to buy from you because they can't get their desired products locally. Local distributors don't give a damn, so why don't you take the opportunities to increase sales, leverage your retail strength and insist International sales and shipping on those brands be relaxed?

TW Staff 08-31-2012 08:26 AM

Quote:

Originally Posted by Timbo's hopeless slice (Post 6849620)
Is it all items? Or only some specific items from each company?

For example, can you ship, say, a pair of NIKE CB 4.3s, but not Nike clothes?

Just asking.

Timbo,

Unfortunately, it is all items from a company.

Quote:

Originally Posted by MAXXply (Post 6849663)
TW,
Instead of meekly bending over and allowing the brands to dictate to whom you may sell/ship, why can't you assert to them that International markets are poorly served by the local distributors of those brands and do not carry many of the items found on TW USA. International customers want to buy from you because they can't get their desired products locally. Local distributors don't give a damn, so why don't you take the opportunities to increase sales, leverage your retail strength and insist International sales and shipping on those brands be relaxed?

MAXXply,

Believe us, we want to ship those brands internationally too. Unfortunately, it is not in in our control and we do try to talk to the companies.

Brittany, TW

aimr75 09-02-2012 03:24 PM

Thankfully TW Europe doesnt have this restriction.. their shipping to oz is usually a bit cheaper too

Xonemains 09-04-2012 05:41 PM

Quote:

Originally Posted by aimr75 (Post 6858445)
Thankfully TW Europe doesnt have this restriction.. their shipping to oz is usually a bit cheaper too


Yes, I confirm, shipping rates to Oz form tw europe is quite good atm!!

aimr75 09-04-2012 07:45 PM

Quote:

Originally Posted by Xonemains (Post 6865319)
Yes, I confirm, shipping rates to Oz form tw europe is quite good atm!!

Quite like also that they offer a discount if buying more than one frame

MAXXply 09-04-2012 09:26 PM

^^^Shhh! Don't say it too loudly, otherwise the big boys will find a reason to close off TWE as an option for Aussies too :)


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