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HEADfamilydynasty 09-29-2012 06:46 AM

Customization Service question?
 
If i wanted the weight or swingweight of my incoming racquet measured how much would it cost and would it take longer for TW to ship out the racquet? if so how much longer? An extra hour or an extra day?

HEADfamilydynasty 09-29-2012 08:52 PM

bump...............

Andyroo10567 09-29-2012 10:36 PM

Search function helps.

TW Staff 09-30-2012 01:59 PM

HEADfamilydynasty,

If you give our customer service a call or shoot them an e-mail, we will be able to set that up for you. The service is $10 per order if we are just measuring specs to provide to you. The service is $20 per racquet if you were to want us to modify a racquet to your desired specs.

1-800-883-6647
info@tennis-warehouse.com

Hope this is helpful.

Aaron
TW Customer Service

HEADfamilydynasty 09-30-2012 02:52 PM

Quote:

Originally Posted by TW Staff (Post 6928131)
HEADfamilydynasty,

If you give our customer service a call or shoot them an e-mail, we will be able to set that up for you. The service is $10 per order if we are just measuring specs to provide to you. The service is $20 per racquet if you were to want us to modify a racquet to your desired specs.

1-800-883-6647
info@tennis-warehouse.com

Hope this is helpful.

Aaron
TW Customer Service

Thank You.

I also want to know if this delays the order at all. will it take longer for the racket to get to me? if so how long?

Thanks.

TW Staff 10-01-2012 05:39 PM

HEADfamilydynasty,

This process can delay the racquet shipping time by usually no more than one business day, if any delay at all. If we experience a high volume of requests on any given day, it may cause an extra day delay.

Hope this helps.

Aaron
TW Customer Service

HEADfamilydynasty 10-01-2012 08:23 PM

^^^ Thank You Aaron!


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