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mrmo1115 01-26-2013 05:07 PM

To TW: Head Graphene Speed Pro top bumper problem

Is this happening to you guys at TW stringing and what not? Have you fielded a variety of calls yet about this?

The tabbed piece should fit underneath the adjoining piece correct? My tabbed piece was sticking out and unfortunately someone at a local pro shop cut the piece without asking.

remarks 02-21-2013 08:45 AM

You have to use a special stringing weave that covers the junction between the grommets. Not an obvious thing to do. I think that whoever cut the grommet screwed up and owes you a new grommet and a restring. Should not cut a new $200 racquet.

I have heard that Head is looking into this right now.

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