Talk Tennis

Talk Tennis (http://tt.tennis-warehouse.com/index.php)
-   TW Questions/Comments (http://tt.tennis-warehouse.com/forumdisplay.php?f=25)
-   -   TW and their Customer Service: A+ (http://tt.tennis-warehouse.com/showthread.php?t=453358)

NJ1 02-01-2013 10:54 AM

TW and their Customer Service: A+
 
Just a quick note to publicly thank Nolan in the TW CS department. He made right on an error by adidas when it would have been both easy and understandable if he'd just said "sorry about this, but it is an adidas mistake not ours."

I truly was not expecting TW to be able to help, but they did and again proved why they earn >90% of the fairly large amount I spend on tennis gear each year. Thanks again TW!

TW Staff 02-03-2013 12:57 PM

NJ1

Thank you for your kind words and Nolan will be happy to hear your compliments.

Please don't hesitate to ask for help, we like saying "YES!" whenever we can.

Aaron
TW Customer Service


All times are GMT -8. The time now is 02:25 PM.

Powered by vBulletin® Version 3.6.9
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
© 2006 - Tennis Warehouse