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mad dog1 09-10-2013 10:11 AM

TW 2013 US Open bracket
Will the winners of the TW 2013 US Open bracket be contacted? Thanks!

TW Staff 09-10-2013 10:43 AM

mad dog1,

Yes, the winners will be contacted in the next couple days.

Brittany, TW

mad dog1 09-10-2013 11:22 AM

Thanks, Brittany!

I'm sure you guys already know this, but saying it again never hurts. You guys are awesome. With all the various equipment playtests, tournament pools, happy hour sales, holiday GCs, used racquet buyback program, this forum, no other online retailer can even come close to you guys. So even though I have to pay CA sales tax on my purchases, I make TW my primary shopping destination unless you just don't carry what i'm looking for.

You guys are so awesome that when you ship my order a day later than stated in the confirmation email (this has happened to me a few times), i don't make a fuss about it because of all the extras TW offers. at the end of the day, this is just tennis gear and if the package arrives a day or 2 later, it's not the end of the world. the positives far outweigh the few shipping delays i have experienced.

Anyways, just wanted to give you give a shout bravo! keep up the good work!

TW Staff 09-10-2013 02:30 PM

mad dog1,

Thanks for the kind words! We really appreciate it.

Brittany, TW

mad dog1 09-23-2013 09:50 AM

Is Jason out of the office? I emailed him with my selections on Sept 16, but haven't heard back yet. Thanks.

TW Staff 09-23-2013 09:57 AM

mad dog1,

Jason received your email and will be in contact with you shortly.

Brittany, TW

mad dog1 09-23-2013 10:12 AM

thanks, Brittany

mad dog1 09-23-2013 10:28 AM

actually, can i postpone until early next year? specifically until the new Pure Strike are available? :D

TW Staff 09-23-2013 10:39 AM

mad dog1,

Jason is writing you back now. Yes, you can delay. However, there is no set post date date for that racquet.

Brittany, TW

mad dog1 09-23-2013 12:11 PM

Brittany & Jason, mad dog giving you guys MAD PROPS! you guys are the BESTEST. if you're not familiar with this term, see below. :D

the very best.
"you're the bestest friend I've ever had"

i will be anxiously awaiting the arrival of the Pure Strike!

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