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-   -   How do I order cap grommets (http://tt.tennis-warehouse.com/showthread.php?t=487326)

colowhisper 01-08-2014 12:28 PM

How do I order cap grommets
 
Hi TW - I just received an order for grommet sets for Prestige Pro and another for IG Prestige MP but they are not cap grommets. I looked on the site again and cannot find how to specify them. I would also prefer them to be black instead of clear, please help. Thanks a lot.

TW Staff 01-08-2014 12:59 PM

Pbarrow,

I just checked our stock in the warehouse and both of our IG Prestige Pro and Mid plus grommets are capped. Unfortunately, only the clear colorway is available.

Here are the grommets:
Head YOUTEK IG Prestige Mid Plus Grommet 7.99
http://www.tennis-warehouse.com/desc...PCODE=HYIGPMPG

Head YOUTEK IG Prestige Pro Grommet 7.99
http://www.tennis-warehouse.com/desc...PCODE=HYIGPROG

I just checked your order and it looks like you ordered these. Could you maybe take a picture of what you got? I'm not sure what happened.

Brittany, TW

colowhisper 01-08-2014 02:00 PM

Thank you Brittany. Would you mind checking to see if they are the same as the ones I recieved:
Pro: Art. No. 285512
MP: Art No. 285532

Also, I read somewhere here that the Microgel version fits. Is that one black?
If not, does this mean there are not any black ones available for any of the models? I assume that these will also fit the older Youtek (non IG) versions.

TW Staff 01-09-2014 10:24 AM

Pbarrow,

I pulled two grommets out of stock and they have those exact numbers. Both grommets have three pieces included- 2 17" pieces that go around the head (approximately 1" thick) and 1 3" throat piece. Can you tell me what you received?

As far as the Microgel grommets, we think they will fit the newer versions. They might not be a 100% clean fit but should work because of the same head size, string pattern, and string skips.

Brittany, TW

Dags 01-09-2014 11:50 AM

Have you changed CAP grommets before? Until they're installed, they look far more 'open' than they will do when they're on the racquet.


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