Originally Posted by Bud
Sounds like a lie, IMO. How would they know who to call or how to contact the package owner if the package is lost. All that information is on the customs forms which are attached to the package.
BTW, those customs forms have a bar code and you can track the package by that code.
IMO, you were lied to and strung along. Your initial feeling was correct and you were correct to post your concerns here.
The Post office contacted me because I am a small business owner, and save on a plan called Venture One. Anytime I ship something, it is logged on my account. When the product didnt arrive to its destination, they have contact info. If I did not have Venture One, then yes, there would be no one to contact.