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Old 11-27-2010, 08:59 AM   #13
li0scc0
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Quote:
Originally Posted by beernutz View Post
Just to be clear, you sent them back a broken clamp and Klipperusa would not replace it? You know it has an unlimited lifetime guarantee on the machine and tools?
Certainly I am aware of the lifetime guarantee.
And yes, I sent it back, and a few weeks later received an email stating they would not replace this, as it did not appear to be broken under normal use. Again, I am very pleased with my Klipper overall. I was not fond of their clamps anyway (they slip much worse than the Gamma).
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