Well, I sent my barricade 6 in for warranty replacement.
After a full month, I hear nothing back, so I write them an email asking about the status. I get no replies.
At 5 weeks, I call them. The service representative tells me they have no record of my having returned anything.
Luckily I had my delivery confirmation number handy. After tracking it on the USPS website, the representative authorized a replacement without bothering to chase my package down.
She told me I would be receiving a black/orange barricade 7 (which I loved), but what came in the mail was the predominantly white and a little bit of black and orange barricade 7 instead.
Well, not very satisfying, but at least I got a replacement.
So if nothing's happening with your replacement, make sure you call them.
Last edited by scotus : 03-24-2012 at 01:55 AM.