Originally Posted by BTURNER
What qualifications do they establish? Is there a specific number of moderators or desired ratio of moderators to traffic?? What is the turnover rate in the course of a year say?
Our forum is a little different compared to others in that there is only one "Moderator" (which is me), and the rest of the administration/moderation staff is TW Staff/employees. Before, it was mostly the web editing staff as far as I could tell, but I've seen some interaction from a Customer rep, which has been nice.
No specific number/ratio.
Turnover is pretty much 0. We've introduced 5(??) total mods over the course of time, I'm the second to last, I think?