View Single Post
Old 10-08-2012, 04:40 AM   #5
ductrung3993
Hall Of Fame
 
ductrung3993's Avatar
 
Join Date: Jun 2010
Location: Belmont, SF bay
Posts: 2,298
Default

Quote:
Originally Posted by TW Staff View Post
Ductrung3993,

To clarify, the Six Month warranty is to cover the shoe for direct replacement if the shoe is still available.

If the shoe is no longer available, we issue store credit to you for the amount you paid for the shoes and you are able to pick out another pair of shoes with the credit. Unfortunately we are unable to hold a pair of shoes for the period of time between purchase and when they have worn out.

I hope this is helpful.

Aaron
TW Customer Service
Thanks Aaron!

Instead of store credit, is there anyway that I can get a refund?
__________________
3.0 dedicated hitting partner needed in Belmont, San Mateo. Hit me up at trung.td.nguyen[at]gmail.com. Thank you.
ductrung3993 is offline   Reply With Quote