Okay guys, I turned the screw counter-clock wise and clock wise. Irvin, I know you told me to turn it counter clock wise to start with, but I turned it clock wise just to see what would happen. Well, I'm running out of ideas, the tensioner is still scuffing the string, I need help fast. I have been telling my clients that I am having problems with my stringer and that I will do their racquets as soon as I get it fixed.
So please, I really need help.