Originally Posted by levy1
I had pretty much the same experience. I had a lot of trouble pulling through the grommets, snapped one set with only a few hours on it, and ruined one set pulling it through the grommets. I also sent a picture to Ray. I wasn't going to post up because Ray was taking care of everyone but I sent him the pic of the broken string about 3 weeks ago and never heard a word. I emailed him twice. I have found a good gut which is similar to PMaxx to me but I have to import it from India. At least I found something I can play with at a good price.
Likewise, I will check on this. We have been buried, but want to make sure everyone gets taken care of, so keep on us if it take a bit to respond. Very very busy.