Originally Posted by TW Staff
First, I would like to say we appreciate any and all feedback because it is helpful for us to succeed as a business.
As an authorized dealer of all of the products we carry, we abide by certain contracts and procedures that are set by the manufacturer which can include the prices of certain items.
As always, if you find an authorized dealer selling any product for less than we are (must be the exact item), we are happy to match their price.
Feel free to contact our customer service department for any further questions, and we can answer them in a much quicker time frame so you don't have to wait.
TW Customer Service
Thank you for the thorough reply, Aaron. The customer service you guys provide is one of the reasons why you're my go-to online tennis retailer. I'll give you a call early next week about ordering up the shoes. Thanks again.