My friend, Mr. Joyner, was partners in Microm Computer Company in the 90s. It's a long time ago for me to remember, but I think they sold more computers than Dell for a while. Anyway, their UPS tragedy story can be found on the web.
I've never had a bad FedEx experience, and have had too many UPS bad experiences. I suspect that there are overworked employees in UPS.
Originally Posted by jonestim
I folded the business partially because of the economy, but mostly because I could not use UPS as a reliable shipper.
If it is fragile, don't ship UPS.