Originally Posted by Jacklondon00
Not sure if this qualifies as customer service, but I messaged Paul through his website asking him if I could buy some grip pallets for putting on a used Angell frame I was thinking of buying on TW, and he never replied. I suppose it's not in his interest to sell pallets, because it creates a bigger market for used frames taking away sales from the new ones.
I also have a Vantage VT221B I bought it with a larger grip size hoping to replace it with a smaller pallet, I emailed the website that still sells the custom frame in US, but the vantage people never responded. So I put it up for auction and it's still up, but I don't think there is a demand for a frame with a larger grip size.
I've contacted Paul through his FB page. Angell Sports. He replied within 24hrs.