No problem, as I said I completely agree with you on the matter. It's not worth any one getting injured or the risk of someone getting injured. We are held accountable for all sorts of things, including accident prevention. This to me was a trip/ fall hazard in the making. Also it had potential to start and issue between patrons. You did the correct thing, let us handle the situation. Too many times patrons want to take things into their own hands. Patrons confronting other patrons is never a good idea. I have personally witnessed the outcome of several of these incidents. Often times resulting with all those involved either being asked to leave or requesting bail money from family or friends. Theatres are private property and therefore are subject to our policies and procedures. I have the local LEO's on speed dial and use them when needed.
On a lighter note, if it was taking up a seat at my facility, in an almost sold out show, opening day of a major film....I'd have charged him for the seat.