'Social' media is undoubtedly growing, but it's being cannabalized or monetised by big business.
In the same way that the internet was tamed by the app makers working for Apple and Google, social media is being tamed by making communication work for the company to the frustration of the user.
I can't see a net gain in transparency, only over-communication.
Originally Posted by truetifoso
I don't want to turn this into a debate on social media, but when you have a chance take a look at this.
Feel free to contact me at email@example.com
if you'd like to discuss further.