Originally Posted by TimothyO
One local big box authority on sports store actually told its tennis staff to NOT spend time figuring out what frame fits a player best. Just make the sale as quick as possible and then restock the shelves. And one of their tennis dept. employees asked me what the numbers (eg 17g) meant on string packages...and he was advising new players on frame and string choice.
Well, to be fair, I think a consumer has already "lost" if he has to rely on a big box store employee on advice as to what to purchase.
I think asking the assistance of most minimum-wage employees at big box stores will generally lead to disaster. While there are exceptions to the rule, they're mostly that - just exceptions.