Originally Posted by fortun8son
Careful now. There is at least one of us that cares about doing a good job.
SA doesn't see sports service as a big part of their income.
They will gladly give a free restring so that the customer doesn't leave without buying shoes or clothing.
To them, the restring costs $2.60 for PSGD and the stringer is paid hourly anyway.
The customer is happy and brings his kid in to buy football pads instead of going to Dick's.
Aka loss leader strategy. Had I known the facts beforehand I would have said let the guy have what he wants.