Originally Posted by fortun8son
To them, the restring costs $2.60 for PSGD and the stringer is paid hourly anyway..
When I was a manager for SA(back in the olden days), the stringer was a 'contract' employee, paid by the string job. How ever you look at it, the store is 'out' > $12 if they 'give away PSG in a racket.
Not a ton of money in the overall scheme of things; but worth some consideration by the decision-maker. I'll agree the switch from syn gut to Xcel is an odd one...and the difference may not satisfy the customer, especially if he actually likes the feel of syn gut. As a one-off, I'd charge him the actual cost of the restring with no mark-up. If he doesn't understand that, then he's not likely to be a 'customer' anyway.