Originally Posted by Cindysphinx
Based on my years as a swim stroke and turn judge, I do think it takes a certain authoritative demeanor to be successful, though. I think it helps to give off an "I know my stuff and am decisive" air.
I worked with a USTA umpire this weekend at a junior tournament. You are absolutely right - authority is essential. This guy was also kind of running the tournament with the help of volunteers like me. You can't let the players or their parents take advantage of you. The rules state that the junior must check in at the booth before a match. Some parents were checking in on behalf of their kids who was warming up with another parent. Not acceptable. Parent points and says: my son is just over there. Not acceptable.
Right off the bat, his attitude said: I am fair but firm. This prevents a whole lot of problems later.