I'm sure you guys already know this, but saying it again never hurts. You guys are awesome. With all the various equipment playtests, tournament pools, happy hour sales, holiday GCs, used racquet buyback program, this forum, no other online retailer can even come close to you guys. So even though I have to pay CA sales tax on my purchases, I make TW my primary shopping destination unless you just don't carry what i'm looking for.
You guys are so awesome that when you ship my order a day later than stated in the confirmation email (this has happened to me a few times), i don't make a fuss about it because of all the extras TW offers. at the end of the day, this is just tennis gear and if the package arrives a day or 2 later, it's not the end of the world. the positives far outweigh the few shipping delays i have experienced.
Anyways, just wanted to give you give a shout out...so bravo! keep up the good work!