|12-14-2006, 03:38 PM||#41|
Join Date: Feb 2004
Eagnas machines are fine especially considering their prices.
Most issues reported actually are related to customer service of their
Their customer service has no problem as long as things are executed
as planned. If something unusual issue arises, you're on their
mercy. And sometimes they communicate with customers in a very
unique way, if I put it nicely.
Despite this risk, I have used Eagnas/Maxline a few times partly because
I just live around the corner from their warehouse. And I never expected
anything from their customer services like other more expensive places.
Their bottom line is clear: as long as the price is the rock bottom,
customers will come. It actually works fine that way and they know it very well.
And AFAIK, the head of Maxline is a relative(brother?) of the owner of Lily Lee& Co
which is manufacturer of Eagnas and other stringing machine.
This might help us understand why Maxline is acting that way sometimes,
if you know what I mean.
Last edited by fastdunn : 12-14-2006 at 03:47 PM.