String Tension on Demo Racquets

Deck · 08-14-2009, 05:16 AM

Does anyone @ TW check the string tension of their demo racquets before they send them? I just received four racquets and the tensions are all across the map, which I can understand. But one racquet, the Wilson K Factor Kobra Team FX, has such a low tension that it is unplayable. It is impossible for me to get a good test of this racquet and is very frustrating. The tension is 10#!! This could have been checked because it is extremely obvious from the touch of the strings that the tension is real low. It kind of reminds me of one of those Walmart special racquets where the strings feel like a badminton racquet. I'll have to restring this racquet to make it playable and give it a good test run.

TW Staff · 08-14-2009, 07:55 AM

Quote:

Originally Posted by Deck

Does anyone @ TW check the string tension of their demo racquets before they send them? I just received four racquets and the tensions are all across the map, which I can understand. But one racquet, the Wilson K Factor Kobra Team FX, has such a low tension that it is unplayable. It is impossible for me to get a good test of this racquet and is very frustrating. The tension is 10#!! This could have been checked because it is extremely obvious from the touch of the strings that the tension is real low. It kind of reminds me of one of those Walmart special racquets where the strings feel like a badminton racquet. I'll have to restring this racquet to make it playable and give it a good test run.

We check the strings and tensions of all of our demo racquets when they are returned. Some of them slip through the cracks, and I apologize for that. Give our customer service line a call at 800 883-6647 and we'll be happy to help you out.

Danny, TW

Deck · 08-14-2009, 08:14 AM

Quote:

Originally Posted by TW Staff

We check the strings and tensions of all of our demo racquets when they are returned. Some of them slip through the cracks, and I apologize for that. Give our customer service line a call at 800 883-6647 and we'll be happy to help you out.

Danny, TW

Thanks for the response, I'll give them a call.

08-14-2009, 05:16 AM	#1
Deck New User Join Date: Apr 2008 Location: Lake Wylie, SC Posts: 86	String Tension on Demo Racquets Does anyone @ TW check the string tension of their demo racquets before they send them? I just received four racquets and the tensions are all across the map, which I can understand. But one racquet, the Wilson K Factor Kobra Team FX, has such a low tension that it is unplayable. It is impossible for me to get a good test of this racquet and is very frustrating. The tension is 10#!! This could have been checked because it is extremely obvious from the touch of the strings that the tension is real low. It kind of reminds me of one of those Walmart special racquets where the strings feel like a badminton racquet. I'll have to restring this racquet to make it playable and give it a good test run.

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