TW Euro Racquet Demos ready yet?

Steve F. · 02-11-2009, 01:57 PM

Hi guys -

When will you have demo sticks available for shipment within France (and the EU)?

Thanks -

ps - this has been asked before, hoping you guys have a date at this point.

TW Staff · 02-11-2009, 09:05 PM

Sorry, I cannot give an ETA for the demo program yet but it is in the works.

Chris, TW

Lotto · 02-18-2009, 01:13 PM

Can't wait for this aswelll. I've been itching to demo the K Six One Tour 90. None of the shops have it in Ireland

and didn't want to buy it from the US incase I didn't like it or played badly with it, you know?

I am mentally tough! · 03-02-2009, 10:26 PM

I am also eagerly awaiting the demo program for TW Europe! Don't mean to bother, but would you be able to give some very rough estimation as to when it will be available?

Thanks TW, TW Europe is looking great!

ericsson · 03-04-2009, 01:33 AM

Quote:

Originally Posted by TW Staff

Sorry, I cannot give an ETA for the demo program yet but it is in the works.

Chris, TW

It would be cool if the demo program comes soon, it's perfect to test now just before the season starts here in Europe.
Chris, any idea when TW will have all rackets in stock? many models are missing like Donnay PO,Kneissl etc...

TW Staff · 03-06-2009, 03:44 PM

Current target for the demo program is July.

Chris, TW

crism54 · 03-28-2009, 12:16 PM

demo program is for all eu country?

ericsson · 06-30-2009, 10:58 PM

Quote:

Originally Posted by TW Staff

Current target for the demo program is July.

Chris, TW

Chris, it's july!

what's the status?

Thx

TW Staff · 07-07-2009, 04:34 PM

Let me check into this. Sorry for the late reply.

Chris, TW

KuanMaster · 07-08-2009, 07:53 AM

any news?....

TW Staff · 07-09-2009, 08:51 AM

TWE is now able to offer its demo program. However, demos can only be ordered over the phone at this time.

Please give them a call to order your demos.

Chris, TW

Steve F. · 07-09-2009, 09:21 AM

Thanks Chris!

ericsson · 08-25-2009, 11:09 AM

Chris, it's almost september, can we have an update how things are? (i'm talking about the full demo program, not by phone)

Steve F. · 08-25-2009, 11:28 AM

Quote:

Originally Posted by ericsson

Chris, it's almost september, can we have an update how things are? (i'm talking about the full demo program, not by phone)

Yes, just chiming into second ericsson's request.

btw, even by phone, though it's working, it is still buggy. System went down today so I had to phone back -- and...

... no Yonex demos at all.

Just, not included in the demo program.

TW Staff · 08-27-2009, 02:09 PM

The goal is to have it online by Oct 1.

Chris, TW

ericsson · 08-27-2009, 10:49 PM

Quote:

Originally Posted by TW Staff

The goal is to have it online by Oct 1.

Chris, TW

Well that's good to know, keep us updated.

Steve F. · 08-29-2009, 12:29 AM

I'd also add that a little customer service training is in order.

I ordered 2 demos and some grips on Monday by phone, after making sure the racquets were available with the phone rep. The entire week passed with no delivery. France is small with an efficient post office, delivery is usually overnight or 2 days at most. Today, Saturday, I called in to discover that the package was only shipped yesterday - most likely because one of the racquets I'd ordered was not in stock. The reason isn't clear.

Aside from being a bit disorganized...

It is discouraging that no one at TWE had the courtesy to inform me that there would be a delay unless I altered my order, even though TWE has my phone number and email and had all week to do it. And still no Yonex frames.

martywebster · 09-08-2009, 11:27 AM

No yonex frames. What. I really want to try the RDIS 100 but it seems impossible to demo it. Nobody stocks them at the momment

ac3111 · 09-10-2009, 05:35 PM

Demo period is 10 days. If one wants to buy the racket, he sends the demo racket back and TW sends a brand new one after they receive payment for the rest of the value of the racket.
Nice feature...

martywebster · 09-11-2009, 08:31 AM

I called them the other day and they said that they had Yonex frames to demo. They also said that it would cost 5euros each way for postage. You have to give them your credit card details and they take a 50 euro deposit from ure card too

02-11-2009, 01:57 PM	#1
Steve F. Semi-Pro Join Date: Feb 2004 Location: Nueva York/Paris Posts: 751	TW Euro Racquet Demos ready yet? Hi guys - When will you have demo sticks available for shipment within France (and the EU)? Thanks - ps - this has been asked before, hoping you guys have a date at this point.

02-18-2009, 01:13 PM	#3
Lotto Professional Join Date: Nov 2007 Posts: 1,214	Can't wait for this aswelll. I've been itching to demo the K Six One Tour 90. None of the shops have it in Ireland and didn't want to buy it from the US incase I didn't like it or played badly with it, you know? __________________ Roger Federer -(7) Wimbledons, (5) US Opens, (4) Australian Opens, (1) French Open, Olympic Gold Medal doubles. YEAH BABY!!

08-25-2009, 11:09 AM	#13
ericsson Hall Of Fame Join Date: Dec 2005 Location: Land of beer and chocolate Posts: 3,539	Chris, it's almost september, can we have an update how things are? (i'm talking about the full demo program, not by phone) __________________ Sports do not build character. They reveal it.

08-27-2009, 02:09 PM	#15
TW Staff Administrator Join Date: Jan 2004 Location: Tennis-Warehouse.com Posts: 22,459	The goal is to have it online by Oct 1. Chris, TW __________________ LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse

08-29-2009, 12:29 AM	#17
Steve F. Semi-Pro Join Date: Feb 2004 Location: Nueva York/Paris Posts: 751	TWE Customer Service training needed I'd also add that a little customer service training is in order. I ordered 2 demos and some grips on Monday by phone, after making sure the racquets were available with the phone rep. The entire week passed with no delivery. France is small with an efficient post office, delivery is usually overnight or 2 days at most. Today, Saturday, I called in to discover that the package was only shipped yesterday - most likely because one of the racquets I'd ordered was not in stock. The reason isn't clear. Aside from being a bit disorganized... It is discouraging that no one at TWE had the courtesy to inform me that there would be a delay unless I altered my order, even though TWE has my phone number and email and had all week to do it. And still no Yonex frames.

07-08-2009, 07:53 AM	#10
KuanMaster Semi-Pro Join Date: Apr 2009 Posts: 418	any news?....