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Old 11-08-2010, 08:19 AM   #21
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When you say tightening the clamp base do you mean taking off that black rubber piece and tightening it with an Allen key??
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Old 11-08-2010, 09:51 AM   #22
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Have you tried lubricant?
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Old 11-08-2010, 10:24 AM   #23
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Quote:
Originally Posted by MuscleWeave View Post
They recommend silicon for the tracks that the clamps travel along and rubbing alcohol for the teeth of the clamps. That's it. They didn't say anything about oil or WD40. Ask Mark what's going on. Tightening the clamp base solved the problem for me.
i don't think he's having an issue w/ the BASE CLAMP. his problem is w/ the 3 or 5 tooth STRING CLAMP. OP is saying the clamping action on one string clamp is smooth when he clamps down on the string, while the action of the other is rough.

OP, is this the part you're having problems with? one clamps smoothly while the other is gritty?

Last edited by mad dog1 : 11-08-2010 at 10:28 AM.
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Old 11-08-2010, 05:12 PM   #24
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Originally Posted by mad dog1 View Post
OP, is this the part you're having problems with? one clamps smoothly while the other is gritty?
Yes that is the problem.
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Old 11-08-2010, 05:33 PM   #25
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Quote:
Originally Posted by jhutch View Post
When you say tightening the clamp base do you mean taking off that black rubber piece and tightening it with an Allen key??
Yeah, that's what I mean. It's trickier than it looks. And I know the two things seem unrelated, but they both resolved together for me. Customer service at Alpha is dynamite. Please call them before lubricating your machine.
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Old 11-09-2010, 03:33 PM   #26
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I just remembered, at around that time I cleaned my clamps' teeth with rubbing alcohol. Since then, I haven't had to over-tighten the clamp and there hasn't been any more grinding.
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Last edited by MuscleWeave : 11-09-2010 at 03:35 PM.
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Old 11-09-2010, 07:46 PM   #27
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Quote:
Originally Posted by Tennisplayer01 View Post
Is it the blue part that youre talkign about or the clamp its self
Generally I would contact Mark as he is always here to help around. Which clamp do you have?
Just send Mark an e-mail, he is extremely good about responding, I've gotten <1/2 hour responses, and I'm not even a customer. That's one of the perks of ordering an Alpha in the first place, great after sales service. He'll give you a very specific answer on how to solve your problem, and you won't have to fiddle with disassembling things and not knowing how to put it together, just call and/or e-mail, trust me.

Quote:
Originally Posted by MuscleWeave View Post
They recommend silicon for the tracks that the clamps travel along and rubbing alcohol for the teeth of the clamps. That's it. They didn't say anything about oil or WD40. Ask Mark what's going on. Tightening the clamp base solved the problem for me.
*silicone. You can find these at bike stores/autostores, (dry) silicone spray is commonly used for bike chains. You can also try white lithium grease, or graphite powder (used to clean guns). These are all going to work better than WD40. WD40 wasn't designed to be used as a lubricant, the WD actually stands for "water dispersant," it also tends to get a lot of grime/crap in it, and gums up.

Edit: I dropped Mark a line for you, he might drop into the thread to help out.
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Old 11-13-2010, 04:41 PM   #28
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I've had a similar problem with a clamp. I have the five tooth and the machine is almost two years old. You know how the clamp "locks" down? One of mine does not do this, rather it just squeezes the string and does not allow it to slip. It works fine, but I continue to worry about slippage because it never locks.

I've been debating on whether the three tooth are an upgrade. I thought about just buying two of those. Any thoughts there?
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Old 11-20-2010, 05:21 AM   #29
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Quote:
Originally Posted by MuscleWeave View Post
I just remembered, at around that time I cleaned my clamps' teeth with rubbing alcohol. Since then, I haven't had to over-tighten the clamp and there hasn't been any more grinding.
The grinding is back and it's not responding to cleaning very well. But I don't think lubrication is going to help. I might have to pester Mark again.

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Old 11-20-2010, 06:19 PM   #30
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I oiled it with basic 3 in 1 oil on the latch and it is smoother, but I can still feels as if it's crushing the string.
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Old 11-26-2010, 02:17 PM   #31
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I'm going to try compressed air next. It sounds and feels like there are some metal filings in there.
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Old 11-26-2010, 07:25 PM   #32
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1st--don't bother with the Eagnas clamps. The posts won't fit your Alpha bases.

2nd--if you look at the clamp handle (the part you squeeze to tighten it), there's a rounded part that's up against the body of the clamp. As you move the handle down, you'll see that it kind of rolls over the body to a clamp tight. I have filed the shape of that before to get a better clamping feel, so that might work. Mark is good to work with, so don't hesitate to call him.
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Old 11-27-2010, 01:18 PM   #33
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I pointed Mark to this thread, but he wasn't able to log in for some reason to post, MW, shoot him an e-mail, he'd be eager to help you.
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Old 11-28-2010, 04:47 AM   #34
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Originally Posted by diredesire View Post
I pointed Mark to this thread, but he wasn't able to log in for some reason to post, MW, shoot him an e-mail, he'd be eager to help you.
Thanks diredesire. I'll send him an e-mail to ask about this.

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Last edited by MuscleWeave : 11-29-2010 at 08:00 AM.
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Old 11-29-2010, 04:10 AM   #35
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Originally Posted by MuscleWeave View Post
Thanks diredesire. I'll send him an e-mail to ask about this.

MW
Let us know what he says if you talk to him.
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Old 11-29-2010, 08:02 AM   #36
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Originally Posted by MuscleWeave View Post
Thanks diredesire. I'll send him an e-mail to ask about this.

MW

Hi Kevin,

I see that you bought this in May. A couple of shots of silicone spray in the pivot point will help this quite a bit.

I normally require that clamps be returned first for inspection and repair. However, I'll send you another clamp and you can return that one.

I have your address on file.

regards,

Mark



On 11/29/2010 8:01 AM, Kevin McGovern wrote:
Hello

A few months ago, I purchased a Pioneer DC+ machine, and I am very happy with it. One problem though is that one of the clamps grinds while I am closing it on the string. I think I have it figured out how to close it properly, but not with the same smoothness and feel as the other clamp. I've cleaned it with rubbing alcohol four times so far, as I only string my own four racquets. Do you have any other information on how to improve the performance of this clamp?

Thank you
Kevin McGovern
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Old 11-29-2010, 04:05 PM   #37
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Following Steve Huff's advice above, for where to lubricate with silicone spray, the problem clamp operates even better now than the good one. It's good to know what to do when one of these clamps starts to deteriorate.
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Old 11-29-2010, 04:57 PM   #38
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Can anyone please tell me where I can get silicone spray? Thanks.
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Old 11-29-2010, 04:58 PM   #39
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Quote:
Originally Posted by MuscleWeave View Post
Following Steve Huff's advice above, for where to lubricate with silicone spray, the problem clamp operates even better now than the good one. It's good to know what to do when one of these clamps starts to deteriorate.
think this was basically what i said early in this thread. i recommended oiling/lubricating the hinge of the clamp. guess it would have been clearer if i said "lube/oil at the hinge/pivot point/cam of the clamp lever."
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Old 11-30-2010, 06:42 AM   #40
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I have difficulty going outside the recommended maintenance for the machine, without the customer services say so. And Mark is so accessible. On other topics, I value the information that I receive here.
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