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12-04-2012, 11:00 AM
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#1 |
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New User
Join Date: Jul 2007
Posts: 76
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Strange weight for C10 Pro
Just ordered a Volkl C10 Pro 2012, however found weight is diff
Last edited by mrrockstar : 01-26-2013 at 04:09 AM. |
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12-04-2012, 12:30 PM
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#2 |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,433
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mrrockstar,
I am sorry to hear that. The tolerance for racquet weight is approximately +/- 10 grams. It's technically at the very edge of the tolerance range. If you are unhappy with it, please call us or email our customer service and we would be happy to help you out. Brittany, TW
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12-04-2012, 12:47 PM
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#3 |
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Legend
Join Date: Mar 2006
Location: 1164 Morning Glory Circle
Posts: 5,654
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+/- 10g. So much for Volkl's supposedly great quality control.
-SF
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Babolat Pure Drive Roddick GT (1/4) w/ Skin Feel replacment grip. Solinco Tour Bite 16 @ 55 and Tourna Grip XL |
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12-04-2012, 12:55 PM
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#4 | |
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New User
Join Date: Jul 2007
Posts: 76
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Thanks very much Brittany.
Quote:
Last edited by mrrockstar : 01-26-2013 at 04:10 AM. |
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12-04-2012, 12:56 PM
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#5 |
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New User
Join Date: Jul 2007
Posts: 76
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thanks you so much
Last edited by mrrockstar : 01-26-2013 at 04:10 AM. |
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12-04-2012, 01:01 PM
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#6 |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,433
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mrrockstar,
Unfortunately, we can't really help if you didn't order it from us. I would recommend talking to whoever you bought it from or Volkl. Good luck, Brittany, TW
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LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse |
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12-04-2012, 01:11 PM
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#7 |
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New User
Join Date: Jul 2007
Posts: 76
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alright, many thanks, Brittany
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12-05-2012, 06:17 PM
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#8 | |
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New User
Join Date: Jul 2012
Location: MALAYSIA
Posts: 57
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Quote:
I have a similar problem but the other way, my brand new C10Pro 2012 bought from TW and delivered to Malaysia is 13g lighter unstrung and 15g strung Strung Weight : 331g ( as compared to the advertised 346g) Balance : 9.76pt HL (as compared to the advertised 8pt HL) That is way above the 10g + /-
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CCH4Tennis, Malaysia VolKl C10Pro 2012, 98 sq in(16x19), static:357g, SW:338,8.1HL, Tour Bite 16G@60lbs |
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12-06-2012, 09:36 AM
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#9 |
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New User
Join Date: Oct 2012
Location: North NJ.
Posts: 57
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strongly suggest overseas buyers to pay $10 more to let tw measure the racquet before sending it out.
saves many troubles. tw may highlight the policy on its website.
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3xmg radical mp matched to 344/353,6pts;rip control 17;gamma 602fc;dunlop grandprix xd hard court;asics gel resolution 4/prince t22;mostly from tw. |
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12-06-2012, 11:42 AM
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#10 | |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,433
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Quote:
I am sorry to hear this. I want to clarify Tennis Warehouse's specs from my first post. The specs listed on our website are strung specs. This is why the weight of the unstrung racquets vary from what is listed on our website. As opposed to publishing the target specs (unstrung) that manufacturers print on their racquets, Tennis Warehouse will pull 4-6 racquets, string them, and spec them individually. We then will take the average of those "strung" specs and publish them on our website as we feel this portrays a more accurate depiction of the racquet. While there is a tolerance range, it is not necessarily based on our advertised specs and more of the manufacturer's targeted specs. If you are unhappy with your racquet, please email in to our customer service and they will be able to help you out more. Thanks, Brittany, TW
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LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse |
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12-06-2012, 06:16 PM
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#11 | |
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New User
Join Date: Jul 2012
Location: MALAYSIA
Posts: 57
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Quote:
TQVM for responding. For the record , my strung weight is 331g as compared to TW's average of 346g ie a 15g difference. BTW, what is the email address for Customer service ? Thank you
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CCH4Tennis, Malaysia VolKl C10Pro 2012, 98 sq in(16x19), static:357g, SW:338,8.1HL, Tour Bite 16G@60lbs |
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12-06-2012, 08:00 PM
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#12 |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,433
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__________________
LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse |
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