A scammer parading as TW?

scotus · 12-12-2012, 01:01 PM

I just came on TTW (at 1:55 pm PST, Wed, 12/12/12) and a window pops up asking me to fill out a 5-question survey for a $100 TW gift card. The window even showed the authentic TW gift card on it.

Since I was on TTW and it looked legit, I answered some questions, gave my first name and cell #.

And then it went to a "CONFIRM" page and showed a timer that counted down from 120 seconds to confirm my cell phone number, except the page didn't show how to confirm it.

At any rate, it looks to me that it may have been a scamware and it took my first name and cell #.

Any thoughts, TW?

***By the way, if you see any hyperlinks on my text, don't click on it. There's something weird going on here.

TW Staff · 12-12-2012, 01:41 PM

Sorry to hear that your getting these, but unfortunately there's nothing we can do from our end. Our IT recommends running a virus scan and an anti-spyware scan. Something has found its way onto your computer.

We do not have any pop-ups installed on Talk Tennis so please do not click on any.

Thanks,
Tiffani, TW

Andyroo10567 · 12-12-2012, 02:05 PM

^^.... Uh..... Was that sent to you via email?

scotus · 12-12-2012, 02:26 PM

Quote:

Originally Posted by Andyroo10567

^^.... Uh..... Was that sent to you via email?

No, just a pop-up when I visited either TW or Talk Tennis.

LanEvo · 12-12-2012, 05:02 PM

Quote:

Originally Posted by scotus

No, just a pop-up when I visited either TW or Talk Tennis.

I think you need to scan on Trojan/Maleware.

Malewarebytes is the best. The free version should delete and clean up everything for you. And it would never hurt to run CCleaner every once in a while either.

scotus · 12-13-2012, 12:50 AM

Quote:

Originally Posted by TW Staff

Sorry to hear that your getting these, but unfortunately there's nothing we can do from our end. Our IT recommends running a virus scan and an anti-spyware scan. Something has found its way onto your computer.

We do not have any pop-ups installed on Talk Tennis so please do not click on any.

Thanks,
Tiffani, TW

Thank you, Tiffani.

I ran Spybot to eliminate one malware, although I'm not entirely sure whether that was the culprit.

I was still seeing hyperlinks in my posts afterward, so I set the Java blocker to block rivalgaming.com, and it did the trick.

Hopefully it's smooth sailing from here.

BTW, why does my McAfee never catch anything?

McLovin · 12-13-2012, 02:54 AM

Quote:

Originally Posted by scotus

BTW, why does my McAfee never catch anything?

Because its too busy avoiding deportation to Belize?

wrxinsc · 12-13-2012, 03:14 AM

try avg and grisoft's free range of other stuff.

mikeler · 12-13-2012, 04:42 AM

Quote:

Originally Posted by McLovin

Because its too busy avoiding deportation to Belize?

Belize spare us with your jokes.

To the OP, I recommend setting up a non Administrator account on your computer and use that for web surfing. Those accounts can't install software which means you probably can't install spyware either.

zapvor · 12-13-2012, 08:07 AM

Quote:

Originally Posted by McLovin

Because its too busy avoiding deportation to Belize?

hahhahaha nice

12-12-2012, 01:01 PM	#1
scotus Legend Join Date: Jul 2005 Posts: 6,342	A scammer parading as TW? I just came on TTW (at 1:55 pm PST, Wed, 12/12/12) and a window pops up asking me to fill out a 5-question survey for a $100 TW gift card. The window even showed the authentic TW gift card on it. Since I was on TTW and it looked legit, I answered some questions, gave my first name and cell #. And then it went to a "CONFIRM" page and showed a timer that counted down from 120 seconds to confirm my cell phone number, except the page didn't show how to confirm it. At any rate, it looks to me that it may have been a scamware and it took my first name and cell #. Any thoughts, TW? **By the way, if you see any hyperlinks on my text, don't click on it. There's something weird going on here. Last edited by scotus : 12-12-2012 at 01:06 PM.*

12-12-2012, 01:41 PM	#2
TW Staff Administrator Join Date: Jan 2004 Location: Tennis-Warehouse.com Posts: 22,451	Sorry to hear that your getting these, but unfortunately there's nothing we can do from our end. Our IT recommends running a virus scan and an anti-spyware scan. Something has found its way onto your computer. We do not have any pop-ups installed on Talk Tennis so please do not click on any. Thanks, Tiffani, TW __________________ LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse

12-12-2012, 02:05 PM	#3
Andyroo10567 Semi-Pro Join Date: Nov 2011 Posts: 784	^^.... Uh..... Was that sent to you via email? __________________ Racquet : Prince Youtek 6.1 Tour 531g 17x19 Strings : Steel Wire ( 21G ) <- Prototype

12-13-2012, 03:14 AM	#8
wrxinsc Professional Join Date: Jul 2010 Location: Cackalacky South Posts: 996	try avg and grisoft's free range of other stuff. __________________ _ I'm known for my extremities and tennis wasn't going to be of any difference. -Stergios

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