Payment to TW europe confusion

Fedace · 03-31-2010, 04:45 PM

I just bought some Babolat Pro hurr tour strings from TW europe and when i got to credit card section, it wouldn't work.. so i chose Paypal and paid paypal that way. but at the end, it would not redirect to tennis warehouse like it was supposed to . how do i know the order went thru ???

ericsson · 03-31-2010, 10:57 PM

Quote:

Originally Posted by Fedace

I just bought some Babolat Pro hurr tour strings from TW europe and when i got to credit card section, it wouldn't work.. so i chose Paypal and paid paypal that way. but at the end, it would not redirect to tennis warehouse like it was supposed to . how do i know the order went thru ???

Didn't you get a mail that confirms the order? if you have doubts, send them a mail, they will reply you soon...

jimbo333 · 04-01-2010, 02:31 AM

Quote:

Originally Posted by Fedace

I just bought some Babolat Pro hurr tour strings from TW europe and when i got to credit card section, it wouldn't work.. so i chose Paypal and paid paypal that way. but at the end, it would not redirect to tennis warehouse like it was supposed to . how do i know the order went thru ???

I had the same problem when trying to buy something from this US TW site. The order didn't go through. I think it is a problem with my rubbish computer more than anything else though

TWE Staff · 04-01-2010, 04:50 AM

Ericsson is right. If in doubt, please just call or email to check if your order / payment got through.

Thanks, Stefan / TWE

Fedace · 04-01-2010, 06:31 AM

Quote:

Originally Posted by TWE Staff

Ericsson is right. If in doubt, please just call or email to check if your order / payment got through.

Thanks, Stefan / TWE

got the email confirmation. thank you. Why is Pro hurr tour not available in 18 G in united states ?? I hope it is the same string.

TWE Staff · 04-01-2010, 06:43 AM

Well, I don´t know why it is not available in 18G in America.
Maybe you can check that with TW US?

Stefan / TWE

Fedace · 04-01-2010, 06:45 AM

Quote:

Originally Posted by TWE Staff

Well, I don´t know why it is not available in 18G in America.
Maybe you can check that with TW US?

Stefan / TWE

Looks like Babolat just decided not to market it in US.... as long as it is the same string, that is ok with me.

TWE Staff · 04-01-2010, 06:56 AM

Thats for sure!

Stefan / TWE

Fedace · 04-01-2010, 07:01 AM

Quote:

Originally Posted by TWE Staff

Thats for sure!

Stefan / TWE

do you know how long Regular shipping takes from Germany to United states ?? thank you

big bang · 04-05-2010, 12:17 PM

is it not possible to pay by creditcard at the moment? I just cant get through..

TWE Staff · 04-05-2010, 09:29 PM

@Fedace
Should be around 5 - 7 business days.

03-31-2010, 04:45 PM	#1
Fedace Banned Join Date: Dec 2006 Location: San Diego, CA Posts: 23,301	Payment to TW europe confusion I just bought some Babolat Pro hurr tour strings from TW europe and when i got to credit card section, it wouldn't work.. so i chose Paypal and paid paypal that way. but at the end, it would not redirect to tennis warehouse like it was supposed to . how do i know the order went thru ???

04-01-2010, 04:50 AM	#4
TWE Staff Administrator Join Date: Oct 2009 Posts: 1,289	Ericsson is right. If in doubt, please just call or email to check if your order / payment got through. Thanks, Stefan / TWE __________________ Become a fan of Tennis Warehouse Europe on one of our facebook pages: english = http://www.facebook.com/TWEEnglish France = http://www.facebook.com/TWEFrance Spain = http://www.facebook.com/TWEEspana Italy = http://www.facebook.com/TWEItalia Germany = http://www.facebook.com/TWEDeutschland Last edited by TWE Staff : 04-01-2010 at 04:53 AM.

04-01-2010, 06:43 AM	#6
TWE Staff Administrator Join Date: Oct 2009 Posts: 1,289	Well, I don´t know why it is not available in 18G in America. Maybe you can check that with TW US? Stefan / TWE __________________ Become a fan of Tennis Warehouse Europe on one of our facebook pages: english = http://www.facebook.com/TWEEnglish France = http://www.facebook.com/TWEFrance Spain = http://www.facebook.com/TWEEspana Italy = http://www.facebook.com/TWEItalia Germany = http://www.facebook.com/TWEDeutschland

04-01-2010, 06:56 AM	#8
TWE Staff Administrator Join Date: Oct 2009 Posts: 1,289	Thats for sure! Stefan / TWE __________________ Become a fan of Tennis Warehouse Europe on one of our facebook pages: english = http://www.facebook.com/TWEEnglish France = http://www.facebook.com/TWEFrance Spain = http://www.facebook.com/TWEEspana Italy = http://www.facebook.com/TWEItalia Germany = http://www.facebook.com/TWEDeutschland

04-05-2010, 12:17 PM	#10
big bang Hall Of Fame Join Date: Jul 2009 Location: behind your curtain Posts: 1,886	is it not possible to pay by creditcard at the moment? I just cant get through.. __________________ Team-Vantage member