My Wise 2086 Tension Head Died!!!

[zapvor]

Originally Posted by coolblue123

@Irvin I am considering buying one of these. My dropweight is taking a toll on my patience.
How long do these last? Do they have a bad track record for repairs?

we can meet up cb i can string for you. or a number ofthe other MAC guys does too

[ATP100]

I have said this many many times, don't buy a wise.

[Steve Huff]

I have 2. I just sent mine to Herb about 2-3 months ago. It costs $25 to ship from Virginia to California. I don't know why you would get charged $50 unless you're from Alaska or Hawaii. I used FedEx Ground. Did you keep the box it came in? And, as others mentioned, the cost was about $50. Seemed more than reasonable for mine.

[mad dog1]

Originally Posted by ATP100

I have said this many many times, don't buy a wise.

+1

Originally Posted by Steve Huff

I have 2. I just sent mine to Herb about 2-3 months ago. It costs $25 to ship from Virginia to California. I don't know why you would get charged $50 unless you're from Alaska or Hawaii. I used FedEx Ground. Did you keep the box it came in? And, as others mentioned, the cost was about $50. Seemed more than reasonable for mine.

so herb paid to ship it back to you, heh? probably not, so you paid $25 to ship from VA to CA and he charged you $25 to ship it back to VA. in my book, that's $50.

[zapvor]

yea to pay 50 in just shipping is quite a hassle....

[Rabbit]

Originally Posted by Steve Huff

I have 2. I just sent mine to Herb about 2-3 months ago. It costs $25 to ship from Virginia to California. I don't know why you would get charged $50 unless you're from Alaska or Hawaii. I used FedEx Ground. Did you keep the box it came in? And, as others mentioned, the cost was about $50. Seemed more than reasonable for mine.

You know, to be honest, I kept the box because my old crank head fit in there and I knew it would keep it out of dirt/dust. It was just a no brainer as far as I was concerned.

I've also had to send mine back and shipping was like $25 for 3 day.

I've always had a good experience when dealing with Herb.

[lefty10spro]

Reputable companies pay shipping both ways. Herb could never afford this because his product breaks constantly. I have owned two of these and my advice is to STAY AWAY! Save up for a high quality electric machine. I have a Prince 5000 in my shop now and it was worth every penny.

[diredesire]

Originally Posted by lefty10spro

Reputable companies pay shipping both ways. Herb could never afford this because his product breaks constantly. I have owned two of these and my advice is to STAY AWAY! Save up for a high quality electric machine. I have a Prince 5000 in my shop now and it was worth every penny.

To be fair, almost 90% of the RMAs I've ever had to do was free return shipping, but the customer was responsible for getting the product to the company. Honestly, TW is one of the only companies that I know that pays return shipping. Amazon allows for printable labels for their returns, but IIRC the cost of shipping (discounted) is taken out of your return.

[mad dog1]

Originally Posted by diredesire

To be fair, almost 90% of the RMAs I've ever had to do was free return shipping, but the customer was responsible for getting the product to the company. Honestly, TW is one of the only companies that I know that pays return shipping. Amazon allows for printable labels for their returns, but IIRC the cost of shipping (discounted) is taken out of your return.

agreed. but with herb, you pay to ship it to him which is fine, but he also charges to ship it back to you.

as long as wise owners and folks considering a wise are aware of that and it's fine by them then there's no problem.