Donnay Customisation Kit

[Dgdavid]

Hi there,

Does the Donnay Formula 100 come with the customisation kit (weighted butt caps etc) as standard?

Thanks

David

[TWE Staff]

Hello Dgdavid,
the kit is not for the Donnay Formula 100 or any other Donnay Formula racquet: http://bit.ly/NdXpvX

Nice weekend, Stefan/TWE

[rlau]

The price shown here http://www.tenniswarehouse-europe.com/descpage-DCK.html can't be correct -- more than 200 Euros....

Also, the customization kit I received did not contain a Donnay dampener, so either the graphic is incorrect as well or it was missing from my order...

[TWE Staff]

Hello,
the price seems to be ok, actually.
For the missing dampener please contact our costumer service with your order number. We will send the dampener then. Sorry for the inconvenience!

best regards,
Stefan/TWE

[ollinger]

Just to clarify re the Formula racquets, the interchangeable butt caps will fit but there is no accomodation on the grommets for the slide weights.

[rlau]

Hi Stefan,

Originally Posted by TWE Staff

Hello,
the price seems to be ok, actually.

EUR 200.68 for the customization kit???? I paid EUR 19.90 for it in August....

Originally Posted by TWE Staff

For the missing dampener please contact our costumer service with your order number. We will send the dampener then. Sorry for the inconvenience!

I sent an e-mail to the address from I got the order confirmation, thanks.

[TWE Staff]

Hello rlau,
I am so sorry! 200,68€ is so wrong that I did not even noticed that is ONLY the kit. I was sure it was for Donnay racket.
We´ll correct this first thing monday morning. Please send also a copy of your email for the missing dampener, so I can keep track of this.

Have a great weekend and sorry for this possible confusion!

Stefan/TWE

[TWE Staff]

Hello,

price corrected. Thanks for your help!
Stefan/TWE

[rlau]

Dampener received, thanks!