Nike Agassi Flame Shirt

fedifed · 10-24-2012, 06:50 PM

Dear TW,
Will you guys get the Nike Tennis t-shirt available on TWE with the Agassi Flame design? Thanks in advance.

TW Staff · 10-24-2012, 07:14 PM

Yes, that is a Nov. 1 release date in the US.

Thanks,
Tiffani, TW

fedifed · 10-24-2012, 07:20 PM

Great! Thank you.

ArliHawk · 10-24-2012, 08:23 PM

What a great shirt!

Babolast · 10-25-2012, 04:06 AM

Awesome shirt!

ArliHawk · 11-02-2012, 04:22 AM

Bummer the shirt is on back order, but I ordered it anyway.

mrtrinh · 11-15-2012, 05:53 PM

Any updates tw? I thought they were suppose to come in on the 14th

TW Staff · 11-16-2012, 08:46 AM

We have updated the in stock date. They are expected next Tuesday, Nov. 20.

Thanks,
Tiffani, TW

tennisfreak850 · 11-19-2012, 07:53 PM

So on Friday Fri, Nov 9, 2012 I ordered the Flame 2K12, Flame Hat and the shirt. I paid for FedEx overnight shipping and the Shirt was on backorder, today the Flame T-shirt shipped via UPS Ground which means I will not get it to the 27th of Nov.

If my original order had FedEx overnight shipping why was my backordered T-shirt not shipped the same way? TW you dropped the ball on this one

JoelDali · 11-19-2012, 09:23 PM

Life will never be the same without the shirt.

Epic sadness I feel for you.

TW Staff · 11-20-2012, 09:35 AM

Quote:

Originally Posted by tennisfreak850

So on Friday Fri, Nov 9, 2012 I ordered the Flame 2K12, Flame Hat and the shirt. I paid for FedEx overnight shipping and the Shirt was on backorder, today the Flame T-shirt shipped via UPS Ground which means I will not get it to the 27th of Nov.

If my original order had FedEx overnight shipping why was my backordered T-shirt not shipped the same way? TW you dropped the ball on this one

We apologize for the confusion and miscommunication. If you placed your order over the phone, a customer service rep should've explained to you that all back ordered items ship UPS Ground.

Because you had an item on your order that was back ordered, the order could've been processed 2 ways. One, the entire order would've been placed on hold till the back ordered item(s) came into stock, then it would've all shipped via FedEx Overnight. Two, the method you chose, all items that are in stock ship immediately via your chosen shipping method (FedEx Overnight), and the back ordered item(s) go out later at no charge. Because we are paying for the 2nd shipment, that is why they all go out as UPS Ground.

Again, we apologize for any inconvenience this may have caused.

Jason, TW

10-24-2012, 06:50 PM	#1
fedifed Rookie Join Date: Apr 2010 Location: Inside Nike Posts: 120	Nike Agassi Flame Shirt Dear TW, Will you guys get the Nike Tennis t-shirt available on TWE with the Agassi Flame design? Thanks in advance. __________________ Roger Federer All the Way

10-24-2012, 07:14 PM	#2
TW Staff Administrator Join Date: Jan 2004 Location: Tennis-Warehouse.com Posts: 22,549	Yes, that is a Nov. 1 release date in the US. Thanks, Tiffani, TW __________________ LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse

10-24-2012, 07:20 PM	#3
fedifed Rookie Join Date: Apr 2010 Location: Inside Nike Posts: 120	Great! Thank you. __________________ Roger Federer All the Way

10-25-2012, 04:06 AM	#5
Babolast Hall Of Fame Join Date: Jun 2007 Posts: 4,582	Awesome shirt! __________________ MINT GREEN in 2014.

11-16-2012, 08:46 AM	#8
TW Staff Administrator Join Date: Jan 2004 Location: Tennis-Warehouse.com Posts: 22,549	We have updated the in stock date. They are expected next Tuesday, Nov. 20. Thanks, Tiffani, TW __________________ LIKE us on Facebook: http://www.facebook.com/tenniswarehouse Follow us on Twitter: http://twitter.com/TennisWarehouse TW Blog: http://blog.tenniswarehouse.com/ YouTube: http://www.youtube.com/user/tenniswarehouse Follow us on Pinterest: http://pinterest.com/tenniswarehouse/ Add us on Google+: www.google.com/+tenniswarehouse

11-19-2012, 09:23 PM	#10
JoelDali Legend Join Date: Mar 2009 Posts: 9,010	Life will never be the same without the shirt. Epic sadness I feel for you. __________________ There he goes. One of God's own prototypes. A mutant of some kind never even considered for mass production. Too weird to live and too rare to die.