11-25-2012, 11:32 AM
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#1 |
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Rookie
Join Date: Oct 2010
Posts: 315
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Volkl c10 pro
why TW will not honor their own web advertisement for the 55 percent discount on the racket when I called today. The sells lady misinformed me that was for older c10 pro clearly not true.
Last edited by Shaochieh : 11-25-2012 at 11:59 AM. Reason: misspell |
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11-25-2012, 12:30 PM
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#2 | |
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Hall Of Fame
Join Date: Feb 2004
Posts: 4,334
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Quote:
It was clear from the web site that it was the newest version. In general TW bends over backwards to make their customers happy. Very much not the norm these days. Their sales and customer service is outstanding in my book. I would be the 1st one (anyone that knows me would verify this) to rip into a company if I was unhappy. Just give them a buzz and ask for a manager if you have an issue, state your case and hope for the best. Posting here is a very slow way to get an answer. Good luck!! |
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11-25-2012, 01:14 PM
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#3 |
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Rookie
Join Date: Oct 2010
Posts: 315
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I agree with you but in this case I try to ask them but they only offer 20 dollars per racket. it is unfortunate customer service could ruining a good reputation of TW.
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11-25-2012, 02:30 PM
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#4 | |
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G.O.A.T.
Join Date: Feb 2004
Posts: 12,132
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Quote:
__________________
LET US RUN WITH PATIENCE THE RACE THAT IS SET BEFORE US |
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11-26-2012, 12:05 AM
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#5 | |
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Rookie
Join Date: Oct 2010
Posts: 315
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