Something wrong with the website?

gplracer · 11-26-2012, 06:20 PM

I have been trying for 30 minutes to order a pair of shoes. I have to keep reloading each page. Now I am on the page where it says click to finish order but there is no button. I am about to give up. Sorry I tried. I have to get some shoes for my son this week. He has a tournament this weekend.

Francis27 · 11-26-2012, 06:27 PM

Im having some website issues too eversince the babolat racquets came in, it keeps saying connection lost or something and i have to keep reloading

hcb0804 · 11-26-2012, 06:33 PM

Delete post

srvnvly · 11-26-2012, 06:38 PM

Quote:

Originally Posted by hcb0804

This is maddening!!

trying to place an order for FOREVER today, and keep getting "Internet explorer cannot display the page!"
Come on TW, get your technology updated to this century!!
Overloading your website should not be an issue!
Sorry, I just have to vent! Trying to give you money and I can't!!

When smooth access is restored, I highly recommend Firefox or Chrome for at least a safer browsing experience. Good luck!

gplracer · 11-26-2012, 06:47 PM

I am surfing with Firefox now. Unfortunately it did not help. I had to order the shoes from a competitor because I need them for my son. It is a shame. I do not usually shop other sites. I always use TW.

Nostradamus · 11-26-2012, 06:57 PM

I was told by TW that the website is overloaded with shoppers trying to get the best deal for cyber Monday. so it is normal for today, I am told

TW Staff · 11-27-2012, 08:24 AM

@gplracer,

I am sorry to hear that you were having problems, Nostradamus is right, we had an overload of people on our website because of the sales and it caused everything to be extremely slow. I apologize for any inconvenience and hope that you continue to shop with us in the future.

Siobhan, TW

jorel · 11-27-2012, 09:44 AM

more servers needed?

Power Player · 11-27-2012, 09:55 AM

I cant believe some people get this mad, wow thats terrible. I picked up my phone and called them. Order done. This was during Black Friday madness. If it is past business hours, you can email the info @ address. They are very responsive.

gplracer · 11-27-2012, 12:35 PM

Quote:

Originally Posted by TW Staff

@gplracer,

I am sorry to hear that you were having problems, Nostradamus is right, we had an overload of people on our website because of the sales and it caused everything to be extremely slow. I apologize for any inconvenience and hope that you continue to shop with us in the future.

Siobhan, TW

Thanks for the info. I certainly will be back!

Power Player: I never said I was mad...... I just could not complete the order. I hated to get it somewhere else but it was after hours and I needed to place the order. It was at 10:00pm last night.

Power Player · 11-27-2012, 12:38 PM

Quote:

Originally Posted by gplracer

Thanks for the info. I certainly will be back!

Power Player: I never said I was mad...... I just could not complete the order. I hated to get it somewhere else but it was after hours and I needed to place the order.

Sorry, not directed at you.

gplracer · 11-27-2012, 12:58 PM

no problem

11-26-2012, 06:20 PM	#1
gplracer Semi-Pro Join Date: Apr 2004 Posts: 776	Something wrong with the website? I have been trying for 30 minutes to order a pair of shoes. I have to keep reloading each page. Now I am on the page where it says click to finish order but there is no button. I am about to give up. Sorry I tried. I have to get some shoes for my son this week. He has a tournament this weekend. __________________ Wilson 6.1 95

11-26-2012, 06:27 PM	#2
Francis27 Semi-Pro Join Date: Sep 2012 Location: Canada Ontario Posts: 536	Im having some website issues too eversince the babolat racquets came in, it keeps saying connection lost or something and i have to keep reloading __________________ Babolat Pure Drive 2012 \| RPM Team 16g @ 55lbs

11-26-2012, 06:33 PM	#3
hcb0804 Hall Of Fame Join Date: Jul 2009 Posts: 1,798	Delete post Last edited by hcb0804 : 11-26-2012 at 06:37 PM.

11-26-2012, 06:47 PM	#5
gplracer Semi-Pro Join Date: Apr 2004 Posts: 776	I am surfing with Firefox now. Unfortunately it did not help. I had to order the shoes from a competitor because I need them for my son. It is a shame. I do not usually shop other sites. I always use TW. __________________ Wilson 6.1 95

11-26-2012, 06:57 PM	#6
Nostradamus Hall Of Fame Join Date: Nov 2011 Location: In the future Posts: 4,177	I was told by TW that the website is overloaded with shoppers trying to get the best deal for cyber Monday. so it is normal for today, I am told __________________ Babolat Pure drive 2012, 55 lbs, Kirschbaum Proline X / X-1 biphase. Nalbandian backhand and Nadal forehand.