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#1 |
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New User
Join Date: Dec 2012
Posts: 0
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I preordered the new aero on the 11th, but I have not received a confirmation email. I also haven't been charged for it? Does it take longer to process the order if I wanted it strung?
Or maybe there was something wrong on my end (I accidentally clicked something else or maybe nothing at all haha) Any info would be appreciated! Thank you! |
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#2 |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,552
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Radillo1,
Normally, confirmation emails take up to 24 hours. In your case, I recommend emailing in to info@tennis-warehouse or call (800) 883-6647 and our customer service reps will be able to help you out with your order. Brittany, TW
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#3 |
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New User
Join Date: Dec 2012
Posts: 0
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Thank you for the reply! I called the number and got it sorted out
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