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01-29-2013, 04:23 PM
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#1 |
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New User
Join Date: Aug 2012
Posts: 1
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Great Customer Service
I want to thank the customer service reps from Tennis warehouse for superb customer service. I placed an order On Friday changed it Saturday afternoon and Friday order rerouted and new order was suppose to ship out today. Checked order status and it had not been released. So decided to change order AGAIN and the CSRs were wonderfully and extremely helpful. Doesn't get any better. Thanks again
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01-29-2013, 06:10 PM
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#2 |
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Administrator
Join Date: Jan 2004
Location: Tennis-Warehouse.com
Posts: 22,458
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wt300lb,
Thank you very much for your kind words. We try to do everything we can for you guys. I will pass the good word around the office. Always feel free to let us know if we can do anything for you. Aaron TW Customer Service
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02-01-2013, 07:10 AM
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#3 |
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Rookie
Join Date: Nov 2008
Posts: 311
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I haven't put them through that kind of work out, but every time I have needed to tweak an order, they made the process painless. Other online retailers could take a lot of lessons from TW, especially concerning learning from their exemplary customer service.
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