TW Staff
Last Activity:
Nov 22, 2017 at 3:59 PM
Joined:
Jan 21, 2004
Messages:
28,655
Likes Received:
1,634
Trophy Points:
113

Share This Page

TW Staff

Administrator, from Tennis-Warehouse.com

TW Staff was last seen:
Nov 22, 2017 at 3:59 PM
    1. Bluefan75
      Bluefan75
      Thank you. Appreciate it.
    2. Bluefan75
      Bluefan75
      Hello, the search feature seems to not want to work. Issue began for me last night and appears to be continuing. Is this part of a bigger item, or first you guys are hearing about it? Thanks
      1. TW Staff
        TW Staff
        Yes, we are aware. The system is again having issues.

        Thanks,
        Tiffani, TW
        Nov 20, 2017 at 9:58 AM
    3. CopolyX
      CopolyX
      ok got it, thank you. appreciate all the help, you all truly rock!
    4. CopolyX
      CopolyX
      Thanks but I don't think it has anything to do with the server slowness. When I enter the Tennis Talk Updates thread, I see no option to Post A NEW Thread - No Button...
      1. TW Staff
        TW Staff
        I'll have to look into that. However, it's preferred if you post in Questions & Comments if you want to reach us. That Tennis Talk Update section isn't checked as often as Questions & Comments.
        Nov 13, 2017
    5. CopolyX
      CopolyX
      hope some can help, I am unable to post in the Talk Tennis > Talk Tennis Updates thread..
      1. TW Staff
        TW Staff
        We are having server issues so the board is running slowly. We are working to restore it to normal working order. Thanks for your patience.
        Nov 13, 2017
    6. idiopathy
      idiopathy
      How do I delete my Wanted post? I am no longer in search of this racquet
      1. TW Staff
        TW Staff
        I deleted it for you. The best way would be to use the "report" link (in the bar above the post), and just leave a note for a moderator explaining why you want it deleted.

        Thanks,
        Tiffani, TW
        Nov 8, 2017
    7. Bobby Jr
      Bobby Jr
      I had an alert which said my post was removed for linking to another site. It was in the AstroTurf Nike thread (in Shoes and Apparel). The thing is, I only linked to TW products on the TW website (the hard and grass court variants of the Vapor 9.5 shoe). Maybe the post was mistaken for another? Cheers.
      1. TW Staff
        TW Staff
        Hi Bobby Jr.,

        The post quoted another that contained a link to a competitor site, so your post was removed just in the clean up efforts and not because you were providing a competitor link.

        Thanks,
        Tiffani, TW
        Oct 6, 2017
        Bobby Jr likes this.
    8. CarpetRyd
      CarpetRyd
      Will you be having a playtest for the new Wilson PS97 CV?
      1. TW Staff
        TW Staff
        Yes, we are currently testing the new Pro Staff 97 Countervail so it should be ready around the time the racquet is released in early October.
        Sep 21, 2017
    9. dmbroddick
      dmbroddick
      Is it true the new season of Nike will release on Wednesday, the 20th? And if so, can we expect the current fall season to go on sale soon?
      Thanks in advance
      1. TW Staff
        TW Staff
        Yes, the holiday launch is Wednesday. Typically the old season does go on sale once the new collection is released.
        Sep 18, 2017
    10. Brett Woods
      Brett Woods
      Quick question, do you know if Babolat will be putting out a RPM Blast Rough 18 gauge???
      1. TW Staff
        TW Staff
        Brett, Nothing that we are aware of at this time. Thanks, Brittany, TW
        Sep 18, 2017
    11. gn
      gn
      I would like to change my username to gn. Can you please change it? Thanks.
      1. TW Staff
        TW Staff
        Please send in an email request to discussadmin@tennis-warehouse.com with your updated username. Thanks, Brittany, TW
        Sep 13, 2017
    12. JMR
      JMR
      I would like to know the reason for the deletion of a thread that I started back in July, "Pliskova: Worst WTA No. 1 ever?" It disappeared today, although it did not violate the TW Message Board Policies (which I’ve read). The thread was a lively discussion of the status of the WTA and its ranking system. Since no notice was given to me, I am obliged to request an explanation here. Thank you.
      1. TW Staff
        TW Staff
        JMR, We have had several threads in the past with a similar theme. IThey have led to fighting and the threads have been derailed pretty quickly. Your thread was on the same path and has been deleted. Please feel free to email in to discussadmin@tennis-warehouse.com for any additional questions or concerns. Thanks, TW Staff
        Sep 6, 2017
    13. TheAverageFedererFan
      TheAverageFedererFan
      Could you change my birthdate to say August 2nd 1998? Please. Thanks
      1. TW Staff
        TW Staff
        TheAverageFedererFan, your birthday is updated. Thanks, Brittany, TW
        Aug 31, 2017
      2. TheAverageFedererFan
        Aug 31, 2017
    14. Waspsting
      Waspsting
      I have a suggestion I want to run by you

      How about having a sub-section for just Match Statistics threads?

      There's a lot of such old threads and occasionally new ones pop up... I think it'd be convenient to have them all stashed together for easy reference, neatly organized
    15. KANZA
      KANZA
      I was hoping to send your buyer Heidi some samples of our products. What would be the best way to get in touch with her?
      1. TW Staff
        TW Staff
        Please send an email to discussadmin@tennis-warehouse.com for further information.
        Thanks,
        Tiffani, TW
        Aug 3, 2017
    16. pabletion
      pabletion
      Hi, could you tell me what kind of discount are ATP players able to get from TW? Im helping out a junior who is about to start playing Futures events
      1. TW Staff
        TW Staff
        pabletion, you would need to call in as there is a several step process. You can call the racquet specialist line at 1 (800) 799-9230 and they can help you out. Thanks, Brittany, TW
        Jul 27, 2017
    17. BeatlesFan
      BeatlesFan
      How do we anonymously report a double account?
      1. TW Staff
        TW Staff
        You can report one of the posts of the suspected double account by clicking on the report button at the top of post. In the comment section, metion that you suspect a double account. this can only be seen by the moderators. Thanks, Brittany, TW
        Jul 10, 2017
        VolleyHelena likes this.
    18. HunterST
      HunterST
      Hello, I asked this in a thread but thought this might be quicker.

      Is there a way to see when backordered demo racquets that I am waiting on will be available? The statuses on my demos have changed from "Yes" to "waiting" several times, and the dates have changed as well. I understand they are very popular choices, so just hoping to get an idea of when I can expect them.

      Thanks!
      1. TW Staff
        TW Staff
        Hi HunterST, I was in the process of answering your question in the other thread. Please check them out the answer over there. Thanks, Brittany, TW
        Jul 5, 2017
    19. SageTL
      SageTL
      Hello, I was trying to send you a PM about your forum but it would not let me. Would it be possible for you to send me a PM to start the conversation?
      1. TW Staff
        TW Staff
        Sure! Brittany, TW
        Jun 28, 2017
    20. Irrefutable
      Irrefutable
      Can I put a tennis petition on the message boards ?
      1. TW Staff
        TW Staff
        Irrefutable, thank you for asking but unfortunately, we do not allow petitions or surveys on our message board. Thanks, TW Staff
        Jun 23, 2017
    21. NoleFam
      NoleFam
      I just made a Borg/McEnroe movie thread without realizing there was already one further down in the history. Please delete.
      1. TW Staff
        TW Staff
        NoleFam, your thread has been deleted. Thanks, Brittany, TW
        Jun 19, 2017
        NoleFam likes this.
    22. Irrefutable
      Irrefutable
      Can I get my account approved ? I have a new computer and email and need to start over
      1. TW Staff
        TW Staff
        The account is already activated so I am unsure of what your request is. Please email us at discussadmin@tennis-warehouse.com.
        Jun 2, 2017
    23. JRAJ1988
      JRAJ1988
      TW Staff, I apologize for my vulgar comment on that thread. It was inappropriate, I sometimes do type without thinking.

      I'm replying here as I can't seem to reply in my inbox.

      All the best and apologies.
    24. @Kevin
      @Kevin
      May I know what happened to my thread?
      1. TW Staff
        TW Staff
        It was deleted because it offered the racquets for sale, which is not permitted outside the Classified section. You may discuss the racquets in that section but if you wish to sell them, please create an ad in the For Sale subforum.
        May 26, 2017
        @Kevin likes this.
    25. Nathan Shim
      Nathan Shim
      How do I post something in the forum section?
    26. Pre980
      Pre980
      Hi Brittany, I'm looking for the Wilson 6.1 95 18×20 for pre-sale today (5/15). Can you tell me when/where I can place my order? Thanks!
      1. TW Staff
        May 15, 2017
        Pre980 likes this.
    27. 6-3 6-0
      6-3 6-0
      Dear Sir/Madam,

      May I request to have my username changed to something meaningful: "Neil_Fedfan" (without the quotes)? :)

      Regards
      1. TW Staff
        TW Staff
        Please email in to discussadmin@tennis-warehouse.com. We will let you know the guidelines for changing usernames. Thanks, Brittany, TW
        May 15, 2017
    28. kiteboard
      kiteboard
      Why is that?
      1. JonnyAbs and r2473 like this.
    29. romdj
      romdj
      I had a few posts that weren't approved yesterday on uk fs/ft, could you send me a pm letting me know why that happened?
      Thank you so much!
      1. TW Staff
        TW Staff
        Your ads were denied as they were missing mandatory information required (cosmetic blemishes). All products rated between a 9-9.5/10 require additional info including BOTH specific time used and cosmetic blemishes. The highest rating we allow is a 9.5/10. If you have more questions, feel free to email in to discussadmin@tennis-warehouse.com and we are happy to help. Thanks, Brittany, TW
        Apr 20, 2017
    30. purple-n-gold
      purple-n-gold
      waiting over 24 hrs for my fs ad to post??
      1. TW Staff
        TW Staff
        Sorry for the delay, I was out of the office on Friday. Your ad is now posted. Thanks, Brittany, TW
        Apr 17, 2017
        purple-n-gold likes this.
    31. boatsign
      boatsign
    32. FuzzyYellowBalls41
      FuzzyYellowBalls41
      how can i change my username?
      1. TW Staff
        TW Staff
        We do not allow users to change their usernames except for cases for privacy. You may have this username de-activated and sign up with a new account. For further information, please contact us via email at discussadmin@tennis-warehouse.com.
        Mar 22, 2017
    33. It's only Tennis
      It's only Tennis
      Hi, New member here. Could you tell me where, if poss., I might be able to buy the Dunlop idapt raquets here in UK please. Any info?

      Cheers
      1. TW Staff
        TW Staff
        I'm not sure where you can get them locally. However, we do ship Dunlop to the UK and still have iDapt racquets available. Thanks, Brittany, TW
        Mar 17, 2017
    34. Ninjamaster
      Ninjamaster
      Will you guys be having a playtest for the Asics Court FF? If you guys are how can I apply for the playtest?
      Also are you guys going to do a video review on them?
      1. TW Staff
        TW Staff
        Ninjamaster, Yes we plan on doing TW playtester review on the shoe. However, we have a long list of shoes to review so we are a couple months out. We will be doing both and written and video review. Unfortunately, we will not be doing a Talk Tennis playtest on the shoe. Thanks, Brittany, TW
        Mar 14, 2017
        Ninjamaster likes this.
    35. Vankap
      Vankap
      Hi are the babolat grip sizes running bigger still? i owned a babolat pure drive gt the first gt model that came out . Even after replacing the syntec grip with skinfeel i still thought it was bigger than a wilson. my grip size is a 4 1/4 and I'm looking to buy the new pure drive. should I purchase a 4 `1/8 instead?
      1. TW Staff
        TW Staff
        I don't think that the grip has changed on the Pure Drive. If you feel like the Pure Drive's 4 1/4 was too big, the 1/8 would work for you.
        Mar 8, 2017
    36. Holliman
      Holliman
      Hey Brittany,

      Is there any way to edit my user name? When I signed up I didn't realize I had posted my full name. I'd like to change it to reflect Holliman. Thanks for any help you can offer.

      Alex
      1. TW Staff
        TW Staff
        Yes, please send us an email at discussadmin@tennis-warehouse.com with your updated username and I can update it for you. Thanks, Brittany, TW
        Feb 20, 2017
    37. LinePainter
      LinePainter
      Can you delete my thread, Stefan Kozlov Racquet Specs?
      1. TW Staff
        TW Staff
        LinePainter, Your thread has been deleted. Thanks, Brittany, TW
        Feb 14, 2017
    38. Jokervich
      Jokervich
      Why was my thread deleted?
    39. Doctor/Lawyer Red Devil
      Doctor/Lawyer Red Devil
      Can you fix the current forum issue and make sure it doesn't happen again when a big match is going on?
      1. SideSpinSliceIsNice
        SideSpinSliceIsNice
        Don't know what they're doing or if they're doing anything but this is really annoying. Also discouraging people to post and contribute to the site.
        Jan 30, 2017
      2. TW Staff
        TW Staff
        Sorry for the delay! The issue should now be fixed! Thanks, Brittany, TW
        Jan 30, 2017
    40. Britophile
      Britophile
      Hello, I'd like to get my registration deleted. Thanks
      1. TW Staff
        TW Staff
        I can delete your account for you. Once we delete your account, we can not reverse it. Please reply to confirm that you wish to have the account deleted. Brittany, TW
        Jan 27, 2017
      2. Britophile
        Britophile
        Yes, I confirm that I'd like to get my account deleted. Thank you
        Jan 27, 2017
    41. Ionelissy
      Ionelissy
      HI, I submitted a post in classified UK & Europe, how long before will be approved? thanks
      1. TW Staff
        TW Staff
        lonelissy, Ads take up to 24 hours to be approved on weekdays and all ads submitted over the weekend will be moderated on Mondays. I looked up your ad and unfortunately, it won't be approved as it is missing the mandatory form and additional information required for products rated between a 9-9.5/10 which includes BOTH specific time used and any cosmetic blemishes. Thanks, Brittany, TW
        Jan 25, 2017
    42. Chadillac
      Chadillac
      I made the topic, "does she know its 2016", because they now get equal prize money. Yet she is complaining about equal pay. Just be honest, negative things about serena arent allowed here, even articles that make her look silly with direct quotes
      1. sureshs
        sureshs
        Obviously you lack elementary reading skills. She was referring to the struggle so far and how even in 2016 you have people like Roy Moore. Try harder - your bitterness is showing which is typical of men who achieve nothing. TW Staff did the right thing
        Dec 2, 2016
        DreddyTennis45 likes this.
    43. Boozyuzi
      Boozyuzi
      Hi, I organise one of the competitions on the forum - the WTA Sudden Death League - and I am wondering if Tennis Warehouse would consider offering something as a prize for our players. Perhaps as an end of year prize for the end of 2017 ? Can you please PM me if that is something that is possible ? Perhaps vouchers or something ?? thanks, Dave.
    44. ntinos1972
      ntinos1972
      Hi.i would like to ask,why trere is no review about the new wilson ps97ls and blade 98 L.I thing a lot of people are waiting...
      1. TW Staff
        TW Staff
        ntinos1972, Unfortunately, we are unable to review every racquet. We try to pick the racquets that our customers will be most interested in. We do not have plans at this time to review either racquet. However, I will put it on our requested playtest list to evaluated in the future when we have extra time. Thanks, Brittany, TW
        Oct 21, 2016
    45. The Green Mile
      The Green Mile
      Thanks, the posts and threads are back now.
    46. boredone3456
      boredone3456
      Question, probably 50% of the time in the last 2 weeks when I try and access the forum on my mobile device I am told that it is not available or that the forum is not secure. Has something happened, like a hack or something? I experience no such issues on a desktop and from all I can gather there is nothing wrong with my phone
      1. TW Staff
        TW Staff
        I have let our IT department know and they are looking into it. . Brittany, TW
        Oct 10, 2016
    47. Doctor/Lawyer Red Devil
      Doctor/Lawyer Red Devil
      Threads and posts between December 2006 and last Tuesday can't be accessed through search function and posters' profiles. Are you going to fix this issue soon?
      1. TW Staff
        TW Staff
        I have let our IT department know and they are currently working on a solution. Thank you for your patience. Brittany, TW
        Oct 10, 2016
    48. DreddyTennis45
      DreddyTennis45
      Hi, whenever I log onto this website on my phone, using google chrome, there is often a security certificate warning that displays saying this website is "insecure." This makes posting and viewing threads very difficult and I was wondering if there was anything you guys could do
      1. View previous comments...
      2. DreddyTennis45
        DreddyTennis45
        Yeah It's only happened pretty recently, I had no problems up till then
        Oct 9, 2016
      3. boredone3456
        boredone3456
        wish I read down before I posted...I am having the exact same issue and its only on this website
        Oct 10, 2016
      4. TW Staff
        TW Staff
        I have let our IT department know and they are looking into it. . Brittany, TW
        Oct 10, 2016
    49. gn
    50. The Green Mile
      The Green Mile
      Hi, is there any news on the missing threads and posts?
      1. TW Staff
        TW Staff
        I have let our IT department know and they are currently working on a solution. Thank you for your patience. Brittany, TW
        Oct 10, 2016
  • Loading...
  • Loading...