TW Staff

TW Staff

Administrator From Tennis-Warehouse.com
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  • Novichok
    Hi, The customisation worksheet tool on TWU is not working for me.
    View previous comments…
    Novichok
    Novichok
    .
    TW Staff
    TW Staff
    TWU is being reprogrammed, which has led to some errors. The tool is currently working for me. Can you share what issues or errors you are seeing?
    Novichok
    Novichok
    It wasn't working the last time I checked two days ago, now it seems to be running. Still, it doesn't show results when I leave the 'width location' column blank.
    jwjh
    Hi TW, any ideas if the Prokennex Redondo Mid/MP or the Volkl PB10 will be back in stock?
    TW Staff
    TW Staff
    At the moment, we do not have any information on those racquets being made available again. Upon request, we are happy to recommend similar racquets.

    Sincerely,
    TW Staff
    • Like
    Reactions: jwjh
    V
    Hi, sorry to bother but I have posted a thread "What racquets are the friendliest for the player's arm?" in the Shoe forum by mistake. Could you help me move it to the appropriate section as i sadly am inapt to correct my mistake.
    TW Staff
    TW Staff
    No problem! The thread has been moved to the "racquets" forum.

    Sincerely,
    TW Staff
    F
    Amen786
    Hello,

    Do you take online orders for deliveries to pakistan? I want to send some stuff back there for my brother. Karachi city to be specific.
    TW Staff
    TW Staff
    Unfortunately, it appears that we do not offer shipping to Pakistan. You can find more information about international ordering on this page: https://www.tennis-warehouse.com/twint/

    Thank you,
    TW Staff
    Amen786
    Amen786
    Well that's really unfortunate. I've loved your stuff which I ordered here in Paris. (Yonex Vcore pro 97 330 racquet & fila axilus 2.5 shoes), it was my first experience & the prices are quite good. Quality of packaging is awesome too.
    Is there a possibility that you will start delivering to Pakistan in the near future? Please let me know, inshallah I will wait till a couple months if that's the case.
    C
    Hi TW Staff,

    Any idea when the new Court FF 2 Novak blue shoes you got in will be posted for purchase? :)
    TW Staff
    TW Staff
    We are working on getting it ready and it will be likely sometime next week, but if you call in, you can ask a customer service rep to place them on an order for you.
    C
    CameronS
    Hi there! I called in as you suggested but the agent on the phone felt like they weren't allowed to do this. Any chance you could get someone to call me to make the order? I can DM you my number, or you can pull it up from the account using the same email I have here at the forums.
    O
    Hi TW Staff,
    Can you please delete my account? It has been a pleasure using this forum.
    Thanks,
    Oceans.
    :)
    View previous comments…
    O
    Oceans
    Thanks for your concern @ForehandCross. Not exhausted at all. Just feel my time is up here. Take care!
    ForehandCross
    ForehandCross
    Okay as you wish. Would like to see you change your mind, would not you like to see Novak win WB or USO with the forum? Meltdowns aside, there are many nice Nole fans here to celebrate it with.
    TW Staff
    TW Staff
    Oceans, please check your email or private message. Thanks, TW Staff
    demrle
    Would it be possible for you to correct the word "redords" to "records" in the title of my thread from "Redords held by Federer at Roland Garros"? Thanks in advance.
    demrle
    demrle
    Thank you again!
    Raiden
    I can no longer login to the forum via Tapatalk (smartphone app). What's goin on? I'm asking here cuz i can't find a dedicated forum usage issues thread area.
    TW Staff
    TW Staff
    We’ve currently disabled the Tapatalk app for Talk Tennis. You should still be able to access the board via mobile, just not through the app.

    Thank you,
    TW Staff
    niktub
    Hello, i have posted 4 posts in the classified For Sale UK/Europe and have respected the chart, at least i thought i did. What is happening or what is wrong? Thanks
    TW Staff
    TW Staff
    niktub, The ads were awaiting moderation and were posted this morning. We do not moderate ads over the weekend. Thanks, Brittany, TW
    • Like
    Reactions: niktub
    Krish872007
    Hi, can you please change the title of my latest sudden death league Miami thread to "2019 ATP Sudden Death League: Miami"? It currently says 2018
    TW Staff
    TW Staff
    Should be updated! Thanks, TW Staff
    B
    TW, why does it Insufficient Privileges when I try to post in the Talk Tennis Updates part of the forum?
    C
    Delate my account.Thanks TT at Tennis Warehouse.
    JonnyAbs
    Hi, my only playtest participation was the pure aero in 2015. Am I in good standing based on that playtest? I left a detailed review and I am pretty sure it was on time. Just making sure my track record was correct. Please let me know. Thank you!
    T
    TahoeTennis
    Actually you swept the leg so you are no longer in good standing and therefore suspended for inappropriate behaviour. Sorry, get him a body bag!
    JonnyAbs
    JonnyAbs
    @TW Staff, do you mind looking into this for me? Also, do you guys plan on having a playtest for the Pure Aero.

    Thanks again!
    FV_Br
    Good afternoon TW Staff, how do you compare the DG97 310 g with the Vcore Pro 97 310 grams? Is it worth the upgrade or should I save some dollars and get the old model? I am currently playing with Ezone 100 with multifilament, and need a fram to tame the power of multis and increase the comfort.
    TW Staff
    TW Staff
    FV_Br, Both are great playing racquets that the playtesters enjoyed. The biggest difference between the two will be the feel. The update plays slightly firmer and crisper feeling. The TW playtesters also noted that the update offered a slightly more spin friendly response compared to the Duel G version. Thanks, Brittany, TW
    • Like
    Reactions: FV_Br
    B
    how do i find someones ratings of selling or buying on this site
    TW Staff
    TW Staff
    There is a references thread in the Classified section. You can search by username there. References are voluntary so not everyone leaves them.
    D
    any midplus racquets from before late 1990s that came with 18 mains thats NOT A dunlop 200, 6.1, prestige, radical? anything?

    relatives of 200s, 6.1s, prestiges, are acceptable
    D
    d-quik
    curious more so about offerrings from obscure manufacturers such as browning/bard/wimbledon/wavex, or offerings from head, prince, and dunlop but any ones count. ie were there any wilson ultras that came in midplus with 18 mains? or maybe something from head that doesnt have the word prestige in the name.

    thanks a lot, really curious
    anhtuanngo
    hi ! Can you close the thread entitled "Cilic out with a knee injury" ? the replies have gone way off topic. thanks !
    TW Staff
    TW Staff
    Please report posts for requests for edits, deletions, etc.

    Thanks,
    TW Staff
    Blair desjardins
    Hi there I’ve had a problem with grommets breaking on a wilson blade cv I live in canada and wondering if you have a wilson rep email
    J
    Could you post a friendly reminder not to post match results or post threads with titles that obviously give away how a match is going in the Pro Discussion forum? Seems to be happening a ton lately. Lots of people watch on delay. Thanks!
    FlightDeck
    Dear TW Staff,

    Is it possible to change my nickname, without registering another account?...

    Thanks!
    TW Staff
    TW Staff
    We only allow name changes under certain circumstances. Please email us with your request and reason to discussadmin@tennis-warehouse.com.
    C
    Easier way todo it. Thanks and best wishes
    T
    Hi, I signed up just yesterday. I realized only now I accidentally posted the same question three times in the General Pro Player Discussion category. Would it be possible for you to delete the other two questions? Thank you, in advance.
    Z
    Hi, would you please delete my account? I emailed Tifanni but she might not be around. Thanks.
    C
    Making the ignore list work both ways. Is it possible for the ignore function to prevent you from seeing certain posts and prevent them from seeing yours? As it works now, it only prevents you from seeing theirs.

    Thanks
    TW Staff
    TW Staff
    As far as we are aware, there is no way to make the ignore function block others from seeing your posts.
    Dedans Penthouse
    Your thread It's Cabana Boy ! was deleted. Reason: Flaming
    Today at 4:58 PM

    ^ ^ ^ Respectfully imho, a bit of an overreaction here. Rafa's a good egg whom I go at lengths to defend (amidst the Fedfanboy onslaught). But I guess those "pink" Aussie Open ensambels gotta move and are off limits to lampooning (however playful). Acknowledged.
    J
    I've had a rant on the main forum against some racist commenter. I apologise for my words, just being told to die for no reason upset me troll or not.

    Sorry and if I've crossed the line then thanks for allowing me to comment on this forum over the years, it's been a privilege.
    Krish872007
    Krish872007
    Sorry to hear about this mate, enjoy reading your posts - feel free to PM if you're up for a chat.
    D
    Hi. Due to the lagging issues on the main forum, many of are in multiple private conversations, where we can post and interact better. Only issue is the 11 member limit, so we have three groups currently full. Is it possible to raise the limit, so I can get as many as possible together until the site is working? Thanks!
    K
    Hi. when creating my account i didnt realize me using my name would be me actually using my name! Thats a little too personal for me and I would like to delete a comment i left on a thread and Change my name. If the name change is not possible. Then maybe i can just delete this account and create a new one. Thank you.
    TW Staff
    TW Staff
    We allow name changes for reasons of privacy. What name would you like to use instead?

    Thanks,
    Tiffani, TW
    K
    Kenzell Crawford
    is there a way i could privately message you the name change?
    TW Staff
    TW Staff
    You can email us at discussadmin@tennis-warehouse.com or click on our profile and start a conversation. Once we change your name, it automatically updates the name on your posts.
    S
    Hi staff, I would like to delete my account from this forum. Thanks for your consideration.
    Regards.
    TW Staff
    TW Staff
    We sent you a private message. Please check your inbox.

    Thank you,
    TW Staff
    Adv. Edberg
    Adv. Edberg
    Why mate?
    A
    Could you please delete my account, much appreciated
    TW Staff
    TW Staff
    We sent you a conversation message. Please reply there before we delete the account.
    TW Staff
    TW Staff
    We sent you a conversation message. Please reply there before we delete the account.
    T
    Ok, so i can remove the plastic on the handle and use it for 30 mins, and then i can sell it, is that it?
    TW Staff
    TW Staff
    Hi Tiaxx,

    Unfortunately, once a racquet has been submitted as new, we do not allow that frame to be sold on the message board.
    TW Staff
    TW Staff
    If you bought the racquet from TWE, you could contact customer service to see if it can be returned.
    T
    I created a For Sale thread on the EU/Uk part of the forum but can't find it... Was it deleted for some reason? Cause i have nothing on my inbox saying it was deleted...
    Ty
    TW Staff
    TW Staff
    HI Tiaxx,

    One of your racquets is listed as brand new. We do not allow the sale of new gear on Talk Tennis. Racquets must have at least 30 minutes of use to be eligible for sale under our guidelines.

    Thanks,
    Tiffani, TW
    Dario Dejanovic
    Hello,
    Why my posting is not showing up?
    TW Staff
    TW Staff
    Hi Dario,

    Ads are not moderated on weekends. Looking at your ad, it will need further information before approval. Please resubmit your ad with specific time used and also please provide information regarding any cosmetic wear (scratches, scuffs, etc).

    Thank you,
    Tiffani, TW
    B
    Hello, the search feature seems to not want to work. Issue began for me last night and appears to be continuing. Is this part of a bigger item, or first you guys are hearing about it? Thanks
    TW Staff
    TW Staff
    Yes, we are aware. The system is again having issues.

    Thanks,
    Tiffani, TW
    CopolyX
    Thanks but I don't think it has anything to do with the server slowness. When I enter the Tennis Talk Updates thread, I see no option to Post A NEW Thread - No Button...
    TW Staff
    TW Staff
    I'll have to look into that. However, it's preferred if you post in Questions & Comments if you want to reach us. That Tennis Talk Update section isn't checked as often as Questions & Comments.
    CopolyX
    hope some can help, I am unable to post in the Talk Tennis > Talk Tennis Updates thread..
    TW Staff
    TW Staff
    We are having server issues so the board is running slowly. We are working to restore it to normal working order. Thanks for your patience.
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